Very friendly and kept me updated throughout the entire repair process.
1/8/2017
Tracey M. VERIFIED CUSTOMER
Vehicle Make : Subaru
Great staff! Emily and Summer did a super job of keeping me informed of the process. The technician did an outstanding job on repairs! Would recommend this SK branch to others
1/5/2017
Michaela B. VERIFIED CUSTOMER
Vehicle Make : Jeep
My jeep looks good as new!! Thanks so much.
12/30/2016
Haley H. VERIFIED CUSTOMER
Vehicle Make : Ford
My car was completed many days after the initial date that Service King told me it would be finished by. This was difficult to deal with, because I would not know until the early morning or late afternoon for several days whether or not I could go pickup my car that day. Mark was very kind, but was very reserved in telling me specifics about my vehicle. I only learned what parts were replaced after I received my vehicle back. I will be returning to Service King as soon as possible because I feel some minor damages occurred while in the shop. Also, even though I indicated proper times to contact me, the shop always called while I was in class. I would recommend Service King, however I did have some issues with their service in minor areas.
12/23/2016
Tandi S. VERIFIED CUSTOMER
Vehicle Make : Ford
Service King and the employees were great!! Emily was great to work with and getting texts and phone calls from her for updates were wonderful. I never wondered what was going on and the car was ready when they said it would be.
12/16/2016
Donna M. VERIFIED CUSTOMER
Vehicle Make : Mazda
Really appreciate the text and keeping us updated on repairs, job well done.
Would recommend you to others, and hope not to need you in future but if something happens you will be first to call.
Thank you
12/15/2016
Carol A. VERIFIED CUSTOMER
Vehicle Make : Ford
Excellent in every way.
12/14/2016
Jackie M. VERIFIED CUSTOMER
Vehicle Make : Hyundai
It looks good.
12/13/2016
Paul S. VERIFIED CUSTOMER
Vehicle Make : Nissan
Very professional and courteous. Would definitely recommend.
12/12/2016
Gosnellrebecca Gosnellgreg. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I'm so happy I went with Service King. The name says it all. Plus, they did a great repair on my vehicle. Definitely exceeded my expectations! Mark Spradling is so friendly and knowledgeable - I was informed about everything and there were no negative surprises (just positive ones like my Tahoe being returned to me shiny and clean!). And Summer at the front desk - can't forget her! She is so nice and helpful. Thank you to everyone!
12/9/2016
Robert L. VERIFIED CUSTOMER
Vehicle Make : Honda
Excellent customer service. Liked the texts, except when they didn't come on the days I was scheduled to pick up. Calls were good and quick and polite.
12/7/2016
Tyler H. VERIFIED CUSTOMER
Vehicle Make : Honda
Great job on my car! Thanks so much!
12/2/2016
Jackie R. VERIFIED CUSTOMER
Vehicle Make : Toyota
I really appreciate your kindness and efficiency. I particularly like the way you always kept me informed about the progress being made. Thanks for a job well done!
11/30/2016
Gerri R. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I was really surprised how fast my car was repaired. The staff was friendly and made me feel comfortable leaving my car with them. The repair was done so well that it looks like I have a brand new car. Thanks for everything
11/24/2016
**** W. VERIFIED CUSTOMER
Vehicle Make : Jeep
Top flight service and courtesy were rendered during my claim repair. Mark was an excellent communicator and kept me fully apprised of my vehicle's status and insured the job was done to factory standards. Thank you once again for your service!
11/19/2016
Amy B. VERIFIED CUSTOMER
Vehicle Make : Ford
Great service!!!
11/18/2016
Regina W. VERIFIED CUSTOMER
Vehicle Make : Ford
Great service, GREAT PEOPLE!!!
11/17/2016
John W. VERIFIED CUSTOMER
Vehicle Make : Honda
No comments.
11/13/2016
Donna P. VERIFIED CUSTOMER
Vehicle Make : Nissan
I was completely satisfied with every aspect of the repair process especially the text messages giving repair progress updates. And it was completed early! Outstanding!