My son was very happy with the repair. Thank you ,
and as we say in the Army Hoorah.
4/23/2017
Kimberly C. VERIFIED CUSTOMER
Vehicle Make : GMC
Lindsay, our customer service representative was awesome! She was very on top of everything, and called every other day to update us on the status of our vehicle. Overall, we were not only highly satisfied with the work but also the customer service!
4/20/2017
Ryan M. VERIFIED CUSTOMER
Vehicle Make : Dodge
They had the truck for over two weeks. They initially told me it was complete and when I inspected the vehicle they had completely missed the fender and the paint looked very poor. Very rough and way beyond typical orange peel. They said they would work on it. On the second time I inspected they had done nothing with the poor paint quality. They claimed they didn't see a problem, which is even more concerning. They brought out their **** to talk to me and he was extremely rude and sharp. When I disagreed, they argued about it. I ended up taking the vehicle to two other paint shops for opinions. The first said it looked rushed and not good. The second called it a "Ray Charles" paint job. My wife finished the paperwork with service king and they asked her to NOT fill out the survey if we weren't happy. They also made very sarcastic and rude comments to my wife about me personally. Could not be more disappointed in the quality and service.
4/17/2017
Patricia A. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Iam very satisfied with the way everything was handled
I was always informed on the progress of my vehicle.
Whether it was by phone or text I was always updated.
I will definitely recommend your services.
I would like to thank Lindsay she was very knowledgeable
And very professional.
4/14/2017
Andrea D. VERIFIED CUSTOMER
Vehicle Make : Dodge
Everyone I spoke with and worked with were excellent. They exceeded customer service and the experience. My car looks amazing
4/11/2017
Shane D. VERIFIED CUSTOMER
Vehicle Make : Nissan
Great team! Thank you!
4/7/2017
Willard S. VERIFIED CUSTOMER
Vehicle Make : Dodge
Robert as well as all the staff at Service King was expeptional. Courteous,polite,professional, and prompt in delivery. Also,great job on repair.
3/30/2017
Doris B. VERIFIED CUSTOMER
Vehicle Make : Acura
Manager Robert at Mt Juliet SK was awesome. He received my car on 3/14 and maintained contact with me until completion on 3/24. I flew to Nashville from Illinois on 3/27 to pick up my car, which looked great. I was very dissatisfied with SK in Gallantin(had my car from 2/22 to 3/13 without any work being done, then transferred my car to Mt Juliet). However, I can't say enough about Robert and the folks at MtJuliet SK. They represent true customer service.????
3/28/2017
Connor T. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I had an awesome experience with you all! My truck looks perfect and I was treated with respect. Thank you all for everything you do. Robert at the mount Juliet location on Adams lane was very respectful. I will send more customers your way.
3/24/2017
Gary L. VERIFIED CUSTOMER
Vehicle Make : Ford
Excellent job
3/23/2017
James G. VERIFIED CUSTOMER
Vehicle Make : Lincoln
They did a great job!!
3/22/2017
Amy B. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
My car was finished before the antipated date AND it was washed and vacuumed.
Thanks for great service!
Amy
3/10/2017
Mike G. VERIFIED CUSTOMER
Vehicle Make : Jeep
Outstanding work. Very friendly staff. I felt extremely welcome there. My Jeep looks good as new again. I will definitely recommend you guys to everyone I know.
3/10/2017
Nancy C. VERIFIED CUSTOMER
Vehicle Make : Toyota
The car looks great and they finished a day ahead of time!
I was kept in the loop the entire time my car was being fixed. Anytime I had questions, Robert answered them clearly and honestly! Lastly, my car was completed one week prior to the original estimate date of completion. Not that I hope to have another accident, but if I do, I know who I can trust!
3/2/2017
Connie B. VERIFIED CUSTOMER
Vehicle Make : Toyota
The staff was very helpful and kept me up to date on the progress. Repairs look great.
3/1/2017
Jovette L. VERIFIED CUSTOMER
Vehicle Make : Nissan
Thank you Service King branch on Ft Campbell Blvd,Clarksville,TN Mr. C. Hayes for his kindness from start to finish Feb 15 to Feb 28th, in assisting Mr. T. Mudrick of Vanderbilt & myself with getting my car repaired from a tree falling upon it Feb 7th, 2017. Mr.Rodgers of the Mt. Juliet, TN branch for making sure was finished ahead of schedule which was projected for Mar 8th.
Thank you to both Service King branches.
Sincerely: Ms. Jo'vette Lee
3/1/2017
Darren R. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Fabulous f**king service! I hope I don't have to use y'all again(you know b/c insurance can get expensive). But if a dumbass hits my car, I'll be glad to see y'all again!
3/1/2017
Yvonne Z. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Staff friendly and helpful. Also kept me updated. Repairs were done super fazt