Excellent customer service! Court was very nice, helpful and professional. Front desk help was pleasant and helpful, as well. Thank u for allowing my experience to be as positive as possible.
3/21/2019
Betty M. VERIFIED CUSTOMER
Vehicle Make : BMW
Great experience - including this customer
satisfaction survey.
Will recommend and use again.
3/20/2019
Selma B. VERIFIED CUSTOMER
Vehicle Make : Toyota
My car rides great. Every thing in the order was done with excellence.
3/18/2019
Michael B. VERIFIED CUSTOMER
Vehicle Make : Honda
Completely satisfied with all aspects of the repair. Thanks
3/16/2019
Dorothy G. VERIFIED CUSTOMER
Vehicle Make : Ford
Very good service in very nice in friendly
3/15/2019
Latonya R. VERIFIED CUSTOMER
Vehicle Make : Nissan
Court was wonderful with keeping in contact with me and explaining thing thoroughly. I was very surprised to get my car sooner than I expected. Thanks to all
3/13/2019
Latonya R. VERIFIED CUSTOMER
Vehicle Make : Nissan
Court was wonderful with keeping in contact with me and explaining thing thoroughly. I was very surprised to get my car sooner than I expected. Thanks to all
3/13/2019
Roxie W. VERIFIED CUSTOMER
Vehicle Make : Dodge
They kept me up to date daily with the progress of the repair to my vehicle. Staff seems to be very caring of their customers and the customers concerns.
2/24/2019
John G. VERIFIED CUSTOMER
Vehicle Make : Ford
Excellent service especially from Court Fiske Service Advisor.
2/23/2019
Mary Y. VERIFIED CUSTOMER
Vehicle Make : Lexus
Great
2/22/2019
Aubrey T. VERIFIED CUSTOMER
Vehicle Make : Dodge
Your staff was at it's best, did a great job, and I'll tell my friends what a good job y'all done
2/22/2019
Stephanie D. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
My car looks great!
2/14/2019
Ellen Doyle. VERIFIED CUSTOMER
Vehicle Make : Hyundai
They done a spectacular job
2/14/2019
Faye S. VERIFIED CUSTOMER
Vehicle Make : Cadillac
Excellent service and completed ahead of projected schedule. Really appreciated the attention & consideration extended by service writer.
2/7/2019
Dale F. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Let me start by saying that I’m not “That Guy” that gives reviews online . Good or bad ! Having said that ..... I can’t pass up this opportunity to rave about the experience I just had with Service King ! I own a business and have always operated with the philosophy that customers be treated with the sincere respect that I would want to be treated with . Seems to be a lost art these days .
I visited Service King to get an estimate for some body work on my truck in early January on this yr . I was greeted with a sincere welcome and “ How May we help you today”. I was introduced to the Manager , Russell Locke who admittedly was covered up busy . You would have never known as he dropped everything and gave me his full attention . He was honest and personable and spent time to offer options and personal opinions about the work I needed done .
He personally worked up my estimate and went so far as to find a light bulb to place in my rear stop light so as to be compliant with law until I could get the needed repairs done . I offered to pay for the favor but he would not take anything .
I asked how long the repairs would take ... again ..... he honestly said that they were “ covered up “ right now , but if I could wait a couple of weeks , he felt like they could have it done by Friday if I could get it to them on a Monday morning . I waited a couple of weeks and called on a Tuesday to offer to pre pay so they could get parts ordered enabling them to begin Monday morning without delay . He ordered the parts WITHOUT a deposit and called me on Thursday to tell me that he had the parts in and could get started first thing on Monday . I took my spare set of keys and dropped them off at the Warden road location on Friday . Left my truck there early Monday morning and received several txt updates on progress . I even got a call from the mgr , Russell, on wed saying that they were going to have it ready by Friday as promised . Wow !!! What service ! I was called Friday about 3:00 and informed that all was complete . Went by and the technician went out and reviewed all work ( replaced rear bomber and left rear quarter panel ..... a 4200.00 job ). Lifetime warrantee on work and amazing job !! My new truck was NEW again !
Obviously , l can’t say enough about Service King and everyone that I encountered there !
100% , 5 star excellent ! I’ll never use any another body shop again . I have several experiences with other body shops for a basis to compare . They were amazing !
And No ..... they did not pay me to write this review .
2/2/2019
Judy L. VERIFIED CUSTOMER
Vehicle Make : Lexus
Great service, great staff, great results. I will definitely recommend Service King to friends, family and neighbors.
2/2/2019
David D. VERIFIED CUSTOMER
Vehicle Make : Ford
The job was excellent to the touch a job well done thank you very much
2/1/2019
Bruce J. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Painless experience very pleasant staff will recommend to friends and family
1/28/2019
Dale P. VERIFIED CUSTOMER
Vehicle Make : Nissan
Great job, thanks
1/19/2019
Jessica J. VERIFIED CUSTOMER
Vehicle Make : Honda
Great service. Happy with all my repairs and everyone was very helpful.