Extra effort to get my vehicle out ahead of schedule
6/16/2016
Nicholas W. VERIFIED CUSTOMER
Vehicle Make : Ford
My Service advisor lied to me from the very beginning did not get my vehicle back for over a week past when it was supposed to be delivered . This has been most likely the worst repair experience I have ever have I will never use service king again
6/14/2016
Bassam M. VERIFIED CUSTOMER
Vehicle Make : Scion
Very professional and prompt and delivered what they promised
6/10/2016
Samuel W. VERIFIED CUSTOMER
Vehicle Make : Audi
Very fast and kept me informed throughout the process. My car looks great!
6/10/2016
Michael F. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Very friendly and helpful. Kept me well informed on the status and progress of my vehicle. Work was done within a very timely fashion, in fact they got done a bit earlier than I expected. Overall 10/10.
5/29/2016
John T. VERIFIED CUSTOMER
Vehicle Make : GMC
I was well taken care of and satisfied with my service.
5/27/2016
Elyse P. VERIFIED CUSTOMER
Vehicle Make : Honda
The car looks great, everyone was very nice. I love that you washed AND vacuumed it.
5/26/2016
Amber J. VERIFIED CUSTOMER
Vehicle Make : Honda
Thanks for the great service, as always!
5/26/2016
Angela J. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I felt that I got the run around too many times about the completion date of my vehicle.
5/22/2016
Billy W. VERIFIED CUSTOMER
Vehicle Make : Nissan
Great customer service and our car looks great.
5/19/2016
Susan M. VERIFIED CUSTOMER
Vehicle Make : Nissan
Good job and on time
5/14/2016
Alfred K. VERIFIED CUSTOMER
Vehicle Make : Ford
I dropped my truck off on Wednesday to have a stolen tailgate replaced. I was initially told it would be completed layer hat afternoon or Thursday morning. On Thursday I was informed it would've ready that afternoon or Friday morning. On Friday afternoon I was informed that the tailgate had NOT EVEN ARRIVED AT THE FACILITY YET!!!! As you people obviously don't work on the weekends I was then told it would be ready first thing Monday. Come Monday (great Buffett song btw) the tailgate had arrived but your paint shop was "swamped" so it wouldn't be ready till Tuesday. On Tuesday the tailgate was installed finally but my representative forgot that it had to be sent to a local locksmith to match the lock to my key. Soooo.... What I was initially told would take less than 24 hours took an entire week. Pathetic...
5/12/2016
Mathew B. VERIFIED CUSTOMER
Vehicle Make : Jeep
Kept me updated with the repair and was fairly quick and did a great job.
5/10/2016
Barbie G. VERIFIED CUSTOMER
Vehicle Make : Ford
Everyone was amazing! My car is as good as new. From Earnesto to the manager, they went above and beyond to see that everything was right.
5/7/2016
Carla P. VERIFIED CUSTOMER
Vehicle Make : Nissan
Love the text updates!
5/7/2016
Donna B. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Ernesto was so helpful and respectful and I really did appreciate him going the extra mile for me. And they even put air in my low tire before I left!!!
5/6/2016
Victor R. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Court was great and made sure I was involved in every step of the process and informed with what was occurring with my vehicle.
5/6/2016
Dwight S. VERIFIED CUSTOMER
Vehicle Make : GMC
Happy happy happy happy ????????????
4/4/2016
Robert G. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Thanks for a great job!!
4/3/2016
Betty B. VERIFIED CUSTOMER
Vehicle Make : Kia
Excellent service and friendly staff. Loved the text updates and the timely service.