Everyone was extremely nice. Service was completed prior to expected completion date. A+ on everything!!
11/28/2018
Bobby M. VERIFIED CUSTOMER
Vehicle Make : Tesla
The whole team at Service King is excellent. Everyone is professional, respectful and courteous.
11/27/2018
Steve G. VERIFIED CUSTOMER
Vehicle Make : Buick
I was taken very good care of and in a timley manner and I really appreciate the kindness and respect that i got and Especially from MS ROBIN ARNOLD AND AS LONG AS THIS LADY WILL OVER SEE MY REPAIRES I WILL BE BACK IF NEEDED SHE DESERVES A RAISE FOR KEEPING ME UPDATED AND HELPING WITH THE INSURANCE COMPANY IN EVERY WAY ESPECIALLY WITH THE RENTAL.I THANK GOD MS ROBIN WAS PUT ON MY REPAIRES.!!!
11/21/2018
Yorya P. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Great customer service!!! 100% recommended
11/15/2018
John L. VERIFIED CUSTOMER
Vehicle Make : Kia
Great staff very courteous and professional
11/10/2018
Jorge G. VERIFIED CUSTOMER
Vehicle Make : Nissan
Robin was wonderful to work with!
11/10/2018
James P. VERIFIED CUSTOMER
Vehicle Make : Hyundai
It took too long.
The staff were super nice.
11/6/2018
Matt H. VERIFIED CUSTOMER
Vehicle Make : Jeep
Fantastic service! Robin Arnold and the team had my vehicle repaired ahead of schedule and at budget. Perfect!
11/1/2018
Patricia P. VERIFIED CUSTOMER
Vehicle Make : Nissan
I was very satisfied with the service at service king. Everyone was kind, nice and well versed in their field. Ms. Robin Arnold was super, she made me feel at ease. She knew her job and kept me informed at every step during the process when my car was being repaired.
10/26/2018
David O. VERIFIED CUSTOMER
Vehicle Make : Kia
All as agreed. Nice people.
10/24/2018
Curtis P. VERIFIED CUSTOMER
Vehicle Make : Nissan
Went above & beyond! Very nice & knowledgeable. Would use again, IF necessary.
10/19/2018
Barbara C. VERIFIED CUSTOMER
Vehicle Make : Nissan
The staff was friendly and made me feel comfortable. Peter Cardona did an
outstanding job. He was friendly, efficient and professional as he handled the estimate of the damage to my vehicle. The entire experience helped me get through the stress of an accident with a feeling of assurance that I was in good hands. I was pleased with the repair. My car was returned to me sparkling clean inside and out. I will be happy to recommend your company to anyone who needs collision repair. Barbara C
10/18/2018
Anna W. VERIFIED CUSTOMER
Vehicle Make : Jeep
Very bad experience with Peter Cordova. I called corporate
Headquarters and then General Manager
Phillip Garret got involved. Gave me a discount
On the repair, paid rental car expense.
Very bad service with Peter. Money is always nice,
But too many broken promises and follow up with Peter.
Peter was always off the premises doing personal business.
Did not submit supplementary work to adjuster
In a timely fashion.
Told me my job was not a priority.
I would not use Service King again.
Anna W
10/17/2018
Diane D. VERIFIED CUSTOMER
Vehicle Make : Toyota
Completely satisfied with the work and service I received from Service King employees.
10/17/2018
Steve D. VERIFIED CUSTOMER
Vehicle Make : BMW
Did a good job with the vehicle, Peter at the Knoxville location kept me informed on everything
10/1/2018
Mark W. VERIFIED CUSTOMER
Vehicle Make : Toyota
Outstanding customer service, job was finished very fast. Faster than I could imagine. Overall an absolutely commendable job. Special thanks to my Service Advisor Robin Arnold. She’s did an awesome job keeping me informed and working with the Insurance Company. Thanks!
9/30/2018
Jennifer K. VERIFIED CUSTOMER
Vehicle Make : Jeep
Service King needs to know they have an incredible, amazing and valuable employee in ROBIN ARNOLD!!!!! She kept her finger on the pulse during the whole process of my Jeep Renegade Repair’s!!!!
9/26/2018
James W. VERIFIED CUSTOMER
Vehicle Make : Kia
Excellent service
9/26/2018
Erica M. VERIFIED CUSTOMER
Vehicle Make : Ford
The customer service is very good. The paint job on my car is great. I noticed when i parked at home the piece beside my hood and over my tire doesn't look popped in correctly. Its kind of of track compared to the opposite side of my car bt its not really noticeable unless you're up close to my car.
9/25/2018
Curt J. VERIFIED CUSTOMER
Vehicle Make : Mazda
Robin was great, professional throughout, and very helpful.