My experience with Service King was literally atrocious from beginning to end.
Details of my awful experience have been provided to Kelly Porter, area manager for Service King.
8/4/2017
Walker T. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Great work and excellent service!
8/4/2017
Kathryn F. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
When picking up my vehicle from the service king I received a final survey customer feedback with basically an answer key to how I should answer my final survey of my service . I don't like being told how to review my service and how I should answer my customer feedback I thought it was very rude . Especially when I was unsatisfied with your service . I was very unsatisfied with the communication with my service tech Donnie.
8/4/2017
Greenpara Greenrichard. VERIFIED CUSTOMER
Vehicle Make : Chrysler
Everything looks good and works fine. Great job anand thanks.
8/2/2017
Ida W. VERIFIED CUSTOMER
Vehicle Make : Toyota
Donny Berger did a great job of explaining, answering questions, and keeping me informed of the progress of the repairs to my car. Everything looks great. I will be giving Service King and Donny a positive recommendation in the future! Thank you, Ida W
7/29/2017
Rachel W. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I had asked for estimate on some additional repairs when I dropped vehicle off. I didn't receive an estimate prior to work being started & thought it had just been filed, as I have full coverage & my insurance company called to verify what side received damage from each accident. When I picked up vehicle passenger side was not repaired. I was given a quote after asking when I picked it up but had wanted it to be done at same time as I will now have to make additional araingements for leaving my vehicle.
7/27/2017
Richard B. VERIFIED CUSTOMER
Vehicle Make : Lincoln
6 times the auto time to be returned was changed. It
7/26/2017
Rix M. VERIFIED CUSTOMER
Vehicle Make : Mazda
Really appreciate you guys working with my insurance company to have my car repairs done the way that pleased me not just my insurance company friendly staff thanks Nick????????????????????
7/26/2017
**** . VERIFIED CUSTOMER
Vehicle Make : Chevrolet
No complaints. We were happy with the service and communication with all involved.
7/26/2017
Amy J. VERIFIED CUSTOMER
Vehicle Make : Lincoln
I appreciate how well they kept in contact with us, giving us updates every other day by text. The repair was on schedule to be done the day it was orignally estimated to be done, but something came up that had not befoee been apparwnt that an extra part needed to be ordered. In the extra two days it took to get the part in and installed, our representative stayed in touch with us by text so we were able to arrange pick up of the finished vehicle in a timely manner.
7/21/2017
Karina B. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Amazing job, Thank-you!
7/18/2017
Paul F. VERIFIED CUSTOMER
Vehicle Make : Toyota
The people we worked with could not have been better! The receptionist was great, Bob was great, Nick filled in for Bob when he went on vacation. The only problems were with the parts supplier. Nicely detailed when I picked it up.
7/16/2017
Frank S. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I was very satisfied with the craftsmanship of work performed on my truck.
7/15/2017
Larry O. VERIFIED CUSTOMER
Vehicle Make : Mazda
Outstanding service.
7/15/2017
Donita D. VERIFIED CUSTOMER
Vehicle Make : Nissan
The employees were very considerate and very professional. I would recommend Service King to my friends and family. My car looked great when I picked it up. Thank you for a great job and friendly service.
7/12/2017
Rodney R. VERIFIED CUSTOMER
Vehicle Make : Chrysler
You guys had a caring attitudes about my situation and you we're quick with the service. Thanks
7/12/2017
Ronald S. VERIFIED CUSTOMER
Vehicle Make : Toyota
I'm very satisfied with the work done on my truck. Bob was very helpful and professional in the performance of his job. If I do send anyone to Service King, I'll tell them to ask for Bob. Thank you Ronald S
7/3/2017
Kurt M. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Very fast, very helpful. Always there to answer questions or concerns before, during and after the work was done.
7/3/2017
Dianne B. VERIFIED CUSTOMER
Vehicle Make : Nissan
Great service, Kory was awesome.
7/2/2017
Stacy V. VERIFIED CUSTOMER
Vehicle Make : Volvo
Excellent customer service from start to finish. Repair process was well explained and repairs were done top notch. I am very pleased with the whole experience and will definitely recommend Service King to anyone looking for a quality repair shop.