More than satisfied! Will continue to bring vehicles there for repair.
2/17/2017
Sandeep P. VERIFIED CUSTOMER
Vehicle Make : Lexus
Was given a date of 8th but was delayed till 11 no timely update provided on day of revised delivery 11 was being told vehicle still not ready when got the vehicle had a nail in right tire and a flat had to replace tire
2/12/2017
Corina E. VERIFIED CUSTOMER
Vehicle Make : Kia
Very informative staff!
2/11/2017
Linda T. VERIFIED CUSTOMER
Vehicle Make : Toyota
I appreciate that the supervisor in charge of my car was insistent that my car was repaired very well.
2/11/2017
David P. VERIFIED CUSTOMER
Vehicle Make : Honda
Phillip was awesome! This was the easiest and best experience I've ever had with a collision center.
2/10/2017
Jocelyn S. VERIFIED CUSTOMER
Vehicle Make : Honda
The customer service was amazing as well as the updates on the statuses of my service. Philip was very kind and amazing, I got off work late and he stayed later to make sure I turned my vehicle renter back on time I will definitely be using this company for my service in the near future.
2/10/2017
Susan B. VERIFIED CUSTOMER
Vehicle Make : GMC
Everyone was polite and professional-- good job
2/8/2017
Kathy G. VERIFIED CUSTOMER
Vehicle Make : Ford
Service king went above and beyond in making my car better than it was on the day I brought it to them. 15 out of 10 stars
2/4/2017
Quentin S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Phillip and all the staff I encountered was awesome. He was customer oriented, informative and patient.
2/4/2017
John D. VERIFIED CUSTOMER
Vehicle Make : Ford
Victoria was outstanding in every aspect: prompt, courteous, professional. She kept me very formed at each stage of the work which I really appreciated. I would highly recommend her and Service King for future work.
2/3/2017
Melissa M. VERIFIED CUSTOMER
Vehicle Make : Nissan
Very good job on car. Can't even tell it was hit.
2/1/2017
Taylor C. VERIFIED CUSTOMER
Vehicle Make : Ford
Phillip and his team provided amazing customer service. From the moment I brought my truck in until I drove it out of the lot. They kept me updated on the progress of my repairs as the week went on. And even when there was unforeseen damages caused to my truck while it was there It was taken care of and paid for. I would've never known it happened but Philip was very honest with me and told me about it. I really appreciated that. My truck looks better than it did before the accident!!!
1/29/2017
Charles N. VERIFIED CUSTOMER
Vehicle Make : Kia
Very good very prompt repairs,quality work and a make you feel like family and Mrs Gutierrez(Victoria) is so nice,an angel
1/28/2017
Joe F. VERIFIED CUSTOMER
Vehicle Make : Lexus
Everything was to my datisfaction. I really appreciated the texts from Phil! Thanks for a job well done
1/28/2017
Ryan J. VERIFIED CUSTOMER
Vehicle Make : Ford
The repair was done well, and my car looks great!
1/27/2017
Darlene D. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Friendly staff as well as excellent work
1/27/2017
Manuel L. VERIFIED CUSTOMER
Vehicle Make : Nissan
Josh was the first person I spoke to when I first walked into your Waco location. He was upfront and attentive to my expectations. Josh introduced me to Victoria which would be my contact person while they worked on my car. After the 3rd day I got a call that my car was ready. I noticed that the color was a bit off and a section of the rear number had not been painted I brought it up to Victoria's attention and that is when I met John the manager. They both were awesome at working to make sure I was happy with my car after repairs. When my wife and I picked up the car it was what we expected need less to say we are very satisfied and happy with our car. The paint job was awesome as well. Long story short, we are very satisfied with the personal attention and the work performed. I would definitely use Service King again and or recommend to others.
1/27/2017
Myra P. VERIFIED CUSTOMER
Vehicle Make : Dodge
Looks like a great repair!! Thanks, Josh abd team!