They were very good with the details on our truck and what it needed to get the job done in a timely manner. I know I probably drove poor Ethan crazy at the shop on Pat Booker in Universal City Texas. I hope that the No-Bake Cookies I took in to him made up for my being a pest.
INA AND Larry N
5/25/2017
Yvonne H. VERIFIED CUSTOMER
Vehicle Make : Mercedes
The service was quick, efficient and nicely done!
5/24/2017
Monica A. VERIFIED CUSTOMER
Vehicle Make : Honda
I had a standing appointment with a gentleman that is no longer at this location or at Service King and the gentleman that took over my claim was Forrest, him and the Customer Service Rep at the front desk were very helpful and accommodating with an insurance company that still does things the old fashioned way. Forrest was very understanding on picking up in the middle of my claim and did everything in a timely manner! I was impressed by the service I received! Thank you!
5/20/2017
Julia D. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Everyone was very professional and helpful from the start of the process till we picked the vehicle up. Kudos to the entire team for such a great job.
5/20/2017
Annette F. VERIFIED CUSTOMER
Vehicle Make : Cadillac
I've only had my car back for a few hours so I guess it's fine but when I go to leave I'm running on fumes. Lucky to make it down the street to the Valero and the door/handle on the drivers side has grease all over it.
5/19/2017
Gilbert G. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
All I can say it was a good job I was satisfied thank you
5/19/2017
Alicia O. VERIFIED CUSTOMER
Vehicle Make : Chrysler
Thank you
5/14/2017
Roberto Z. VERIFIED CUSTOMER
Vehicle Make : Cadillac
Special kudos to my service agent, Mr. Forrest Eleuterius. His friendly attitude and professionalism made this transaction very easy. He delivered on time!
5/12/2017
Leslie M. VERIFIED CUSTOMER
Vehicle Make : Cadillac
Great customer service, keep me inform on the progress of repair. My car looks great.
5/12/2017
Jose C. VERIFIED CUSTOMER
Vehicle Make : BMW
Ethan **** was an excellent advisor kept me posted on my vehicle as I expected. Service King on Pat Booker overall did an excellent job!!
5/8/2017
August J. VERIFIED CUSTOMER
Vehicle Make : Ford
When I got inside my truck it was very dusty, but I was happy with outside of my truck.
5/6/2017
Carl H. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Shocking service from start to finish. Instead of going through USAA we went through State farm as they admitted liability. Dropped off car and heard nothing for a week. I then went to bodyshop to find they had taken it elsewhere without informing me off this. They had the car for two weeks then I finally went to pick it up and immediately notice a dent in the boot and the paint job was sub standard. So they had it for another week and I still haven't got it back hoping for the Monday. The service this time round was so bad compared to the other five times when it has been fantastic only because Kimberly goes above and beyond we daily updates which hadnt receive from the state farm rep. I have never received such poor service like this before.
5/5/2017
Jessica R. VERIFIED CUSTOMER
Vehicle Make : Honda
Quick turnaround. Looks good
4/29/2017
Jesse G. VERIFIED CUSTOMER
Vehicle Make : GMC
Great work great team!!!!
4/19/2017
Stanley J. VERIFIED CUSTOMER
Vehicle Make : Dodge
Joseph **** and the team provide great customer service. The team kept me informed of the status of my vehicle. I will highly recommend others to this establishment.
4/12/2017
Myrna A. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Thank for your service we are very happy with the work .
4/8/2017
Joe B. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Joe ,DJ and Ronnie did a great job very happy a 10
4/5/2017
Lesley L. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Do was great to work with. He even remembered me which is rare these days with so many customers
4/1/2017
Gary B. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Best overall experience in many year of having cars repaired. Hands down - fantastic job.