Phillip has great customer Service skills, He explained everything on Our first meeting and kept Us updated throughout the process
8/29/2017
Shawn F. VERIFIED CUSTOMER
Vehicle Make : Jeep
Wonderful experience! Daniel was awesome and informative. He always kept me updated so I knew what was going on the whole time. Also the delivery date was met perfectly! Keep up the great service!
8/27/2017
Rebecca V. VERIFIED CUSTOMER
Vehicle Make : Toyota
My watch was taken out of my car and due to the fact that I signed a waiver it is a loss. Even though I didn't know integrity could be signed off that way. I have used service king in the past and loved it. But I will never again.
8/27/2017
Ronald B. VERIFIED CUSTOMER
Vehicle Make : Dodge
My truck looks great very very pleased with the workmanship and Ashley did a wonderful job over the past four weeks with texts and phone calls and keeping me updated so we're very very appreciative hopefully I won't have to come back and see you but someday if I'd need more Collision Repair down this exactly where I would go on I will recommend you to anybody I know that needs that type of work thank you
8/26/2017
Teresa M. VERIFIED CUSTOMER
Vehicle Make : Jaguar
You made it easy and painless!
8/26/2017
Dena D. VERIFIED CUSTOMER
Vehicle Make : Dodge
Nice job, and a shinny clean car. Thank you!
8/25/2017
Paulajacob T. VERIFIED CUSTOMER
Vehicle Make : Mazda
It was completed faster than I expected and I am extremely satisfied with the work
8/23/2017
Edwin M. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
The work was done extremely fast and looks great. Convenience is a big issue with my work schedule and this experience could not have been more efficient. Staff was great and kept me up to date throughout the process.
8/22/2017
Gerald P. VERIFIED CUSTOMER
Vehicle Make : Lexus
Very good communication. Pleased with the service. .
Barbara Pate
8/22/2017
Bruce L. VERIFIED CUSTOMER
Vehicle Make : Dodge
Ashley was super very professional and knowledgeable
8/20/2017
Jennifer S. VERIFIED CUSTOMER
Vehicle Make : Nissan
It was an easy drop off and easy pick up. Phillip was very polite and helpful.
8/19/2017
Claudia G. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Just awesome!!!
8/18/2017
Robert W. VERIFIED CUSTOMER
Vehicle Make : Dodge
Daniel was absolutely the best I have ever dealt with when getting my truck repaired. He was very helpful and fourthcoming on how long my truck would take and what needed to be done. He has already been recommended by me to many people
8/15/2017
Ralph M. VERIFIED CUSTOMER
Vehicle Make : GMC
The process of getting my truck repaired and back to me was done in a timely and orderly manner and all the while keeping me up to date on the status.
My truck looks great and I'm back on the road.
Great job.
8/13/2017
Kyle C. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Communication was great and they did a wonderful job!
8/13/2017
Ramases Leos. VERIFIED CUSTOMER
Vehicle Make : Toyota
My car was ready sooner than expected
8/11/2017
Tae C. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Extremely satisfied but inside cleaning needed some more work
8/10/2017
Christine K. VERIFIED CUSTOMER
Vehicle Make : Honda
My car looks brand new after repairs
Follow-up texts were great. Pickup date was longer than originally quoted, but well worth the wait!
8/2/2017
Annette V. VERIFIED CUSTOMER
Vehicle Make : Volvo
This is the second time I've used service king and the customer service is always extremely professional and responsive. I've even recommended SK to a friend.
7/30/2017
**** P. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I've (unfortunately) had several incidents which required me to bring my car to the shop. I've always used Service King for my repairs. A few months ago I had another accident and was scheduled at a different body shop. It took over a week to even get my car in for an estimate and another two weeks to get it scheduled for repairs. The level of service did not compare to what I've received at Service King. Like I said, unfortunately I had another insurance claim which required me to bring in my vehicle and I insisted on having it scheduled at Service King. I was able to get in for an estimate immediately following my wreck and scheduled the next week. When I brought my car in I was told that location was behind, but they would be transferring my car to the Georgetown location at no inconvenience to me. My car was delivered right back to the Round Rock location upon completion, again without inconveniencing me. The employees and manager of each location are all about customer service. They took time to greet me and engage in conversation. They offered me water and coffee while I waited, making me feel welcome and comfortable. I love the frequent text updates, I felt in the loop at every step of the repair process. Thank you for all you do! My only complaint has nothing to do with Service King, but the selection of rental cars at this enterprise.