I was very surprised my car was cleaner inside out than when I brought it in for service. Great repair job and thank you for a very clean car!!!
1/30/2016
Suzanne N. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Everything was great, with the text updates... last day notification and pick up could have been communicated better.
1/29/2016
Barbara T. VERIFIED CUSTOMER
Vehicle Make : Mazda
The people were all knowledgeable, the facility was super clean, and workmanship was excellent! Thank you!!
1/29/2016
Norman G. VERIFIED CUSTOMER
Vehicle Make : Toyota
First of all..the staff were the individuals that set the stage for courtesy and professionalism They kept e informed almost minute by minute. They were fun to work with.
1/29/2016
Wannaporn C. VERIFIED CUSTOMER
Vehicle Make : Lexus
All good
1/28/2016
Marcia S. VERIFIED CUSTOMER
Vehicle Make : Toyota
The repairs on the car are fine. The service with Steven was not fine.
1/27/2016
Jake O. VERIFIED CUSTOMER
Vehicle Make : Saturn
The blasting country music in the lobby makes me not want to come back. The constant text messages to my husband, on my phone #, about my car were very annoying.
1/26/2016
Jennifer H. VERIFIED CUSTOMER
Vehicle Make : Honda
At first I went to the location in Tollesin, AZ, that was one if the wrist experiences I've had in a long time. Though they were only a mile from my house I chose to go to the location on Bell Rd, the people there were professional, punctual, caring, and in general made the whole experience wonderful. I'm horrible with names, but the gentleman I dealt with through the entire experience provided feedback, updates, and kept me informed through the whole process. I'll recommend this location for any and all needs.
I will also say the text messages that were periodically sent were cute and gave me a smile.
Thank you for your service and professional and quick turn around.
1/24/2016
Kasena P. VERIFIED CUSTOMER
Vehicle Make : Kia
A job well
done thanks to everyone To Kelly and staff
1/23/2016
**** M. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Awesome service, professionals in every aspect. Like clockwork. Too easy. Thank You SK.
1/23/2016
Valerie C. VERIFIED CUSTOMER
Vehicle Make : Toyota
Kelly and Janae her assistant were great. Your receptionist at the desk is adorable and professional for being so young. Work was completed quickly and done well.
1/23/2016
Tayler B. VERIFIED CUSTOMER
Vehicle Make : Nissan
Thank you for everything!
1/23/2016
Pamela C. VERIFIED CUSTOMER
Vehicle Make : Ford
You did a wonderful job. My car is back to new. Kelly was great and really kept me informed every step of the way. Thank you Service King!!!
1/23/2016
Lisa G. VERIFIED CUSTOMER
Vehicle Make : Dodge
Kelly is amazing. If it wasn't for her I wouldve lost it a long time ago. My car was there for over 2 months. I just got it back and there's still parts we are waiting on to come in. I was give. The option of bringing the car back after the parts came in, so that is what I am doing. I understand things take time to order and receive but I think over two months is too long to have a car. Also being told something was replaced when in actuality it wasn't is uncalled for. I do not blame kelly for this at all as I feel she is being told something and she has to relay the message. Also shylynn is wonderful. Always so pleasant when she answers the phone. Customer service is top notch, but the actual repair and length leaves a lot to be desired.
1/23/2016
Jeanette W. VERIFIED CUSTOMER
Vehicle Make : Nissan
Very nice job
1/22/2016
Bill S. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Best service experience I have encountered. Said the repairs would take one week and we're completed in two days. Very pleased.
1/20/2016
Jeffrey And. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
We have used Service King twice before and requested that our car be repaired by your shop again. Your team did not disappoint us. You did an excellent job.
1/18/2016
Angela H. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Kelly & your staff were extremely friendly & helpful. Kelly was constantly updating me of the status of my repair. Your company made it a wonderful experience and I would recommend your location & staff to any of my family or friends that need collision repairs. AWESOME!
1/17/2016
John K. VERIFIED CUSTOMER
Vehicle Make : Chrysler
The car repairs and paint look great...my big disappointment was the extra repairs I asked Eric to give me an estimate on, specifically touching up the paint chips on the hood. He just gave me a verbal estimate at our first meeting and didn't pursue it any further. I was willing to pay extra cash out my pocket, an opportunity for you to make more money and you didn't even try to work with me??
John K
1/17/2016
Misty M. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
You made the whole process as painless as possible and it's much appreciated.