Everyone was awesome! I love the text message updates! Keep up the great work.
7/27/2018
Carol N. VERIFIED CUSTOMER
Vehicle Make : Toyota
Paul did a great job
7/27/2018
Beverly F. VERIFIED CUSTOMER
Vehicle Make : Nissan
Really appreciate updates. Car was ready a day early. Staff very helpful.
7/27/2018
Marina T. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Service was excellent. Car was ready on time. Everyone is extremely friendly and helpful. I feel like the team went above and beyond in every way!
7/27/2018
Katherine C. VERIFIED CUSTOMER
Vehicle Make : Kia
They were amazing. From the moment I walked in the door everybody was friendly helpful and they did the job amazingly fast and efficient. I would totally recommend service king anybody.
7/26/2018
Dianna L. VERIFIED CUSTOMER
Vehicle Make : Honda
Highly satisfied with the service, professionalism, communication and quality of work. I would give Service King my highest recommendation. I would like to mention the excellent customer service from Eric Janssen. He goes above and beyond. What an asset to your organization!
7/25/2018
Donald W. VERIFIED CUSTOMER
Vehicle Make : Dodge
Your customer service, by far and away was the most professional, knowledgeable, informative, helpful, courteous, and friendly of any business that I have ever had the pleasure to deal with. Rob **** at the 19th. Ave. Shop and Steven Surico at the 3756 E. Bell rd. shop were both extremely helpful and went out of their way to make my experience the best!
You have a customer for life and I will pass my experience along to the many people that I come in contact with in the daily travels of my job and refer Service King to anybody I know that may need your services. Once again, THANK YOU !
Don Waller
7/25/2018
Juanita Z. VERIFIED CUSTOMER
Vehicle Make : Honda
I couldn’t believe it was as easy as it was. Took less than a week and I’m really happy with the results. I got my baby back!
7/24/2018
Scott D. VERIFIED CUSTOMER
Vehicle Make : Jaguar
Kelly **** is amazing!!!
She was knowledgeable, professional and did a fantastic job providing me with status updates. The car looks great and the repair was done quickly. Thank you Kelly!
7/22/2018
Charlene S. VERIFIED CUSTOMER
Vehicle Make : Mini Cooper
Steve S. was wonderful to work with.
7/21/2018
Patrick B. VERIFIED CUSTOMER
Vehicle Make : Jeep
Timely texts and v-mails as to status. Finished per agreed schedule even though they found more work to do. Stephen was great to work with!
7/21/2018
David K. VERIFIED CUSTOMER
Vehicle Make : Mini Cooper
Great service. Paul was very helpful
7/19/2018
Michelle And. VERIFIED CUSTOMER
Vehicle Make : Lexus
Kelly was the epitome of customer service! Highly recommend using serviceKing - from the insurance company interaction to the rental car company the entire interaction was flawless.
7/19/2018
Jonathan G. VERIFIED CUSTOMER
Vehicle Make : Nissan
Service king was very thorough about the details of what was being fixed on the car and immediately called me when the car was ready for pick up. Graham was very helpful and I definitely recommend this place to anyone. I give this place 5 stars and 2 thumbs up. Thank you service king.
7/18/2018
Cindy S. VERIFIED CUSTOMER
Vehicle Make : Jeep
Great Service and Great Staff! Thank you so much!!
7/18/2018
Roland C. VERIFIED CUSTOMER
Vehicle Make : Cadillac
Regarding my recent visit, I dropped off my 2016 Cadillac ATS-V sedan for rear-end damage at Service King off Bell Road and the AZ-51 freeway. I had a wonderful experience at this Service King location, as I always do. Mr. Steven Surico is professional, kind, and extremely helpful in getting my vehicles repaired. Steven always goes above and beyond answering all of my questions and keeping me up to date. Additionally, Steven sends me detailed emails w/ photographs and phone calls throughout the entire process of the repair. The text message updates were helpful and was one of my favorite features. I have had my vehicles at this Service King in the past and Steven always does an amazing job helping me throughout the entire process. I'm particular with my cars and always feel completely comfortable dropping them off with Mr. Surico. I appreciate the quality of work and will continue to come here in the future. Many thanks!
All the best,
Roland D. Cullen
7/17/2018
**** T. VERIFIED CUSTOMER
Vehicle Make : Hyundai
we came in for an estimate on Monday afternoon and were encouraged to leave the car and get our rental because parts typically come in the next day. Our parts didn’t arrive until Friday so we had the rental car many more days than necessary. No wonder insurance premiums are so high when this type of expense is unnecessary. We should have waited for the parts to arrive then brought the car in for repair and pick up the rental. Lesson x learned! The car repair was great. SK did a wonderful job and Kelly our service rep was very apologetic about the delay in parts.
Kathy Thieken
7/16/2018
****- Kelly. VERIFIED CUSTOMER
Vehicle Make : Honda
Thank you very much!
7/14/2018
Larry H. VERIFIED CUSTOMER
Vehicle Make : Nissan
Everyone I had contact with was very friendly and helpful, especially Kelly!
Will be sending our son over for an estimate on his jeep.
7/13/2018
Adam K. VERIFIED CUSTOMER
Vehicle Make : Toyota
Please do not contact me unless Service King is willing to compensate me for my time spent driving back and forth to the location when the vehicle was not fully repaired. The service advisor should already be aware of the issue. Communication and updates via the text service was inaccurate and only caused further confusion and frustration. It should be abandoned altogether. I will be sharing my experience with my insurance company. Adam K