Excellent! From beginning to end. Loved the updates via text. I would recommend you.????
6/5/2015
Jasonelizabeth Y. VERIFIED CUSTOMER
Vehicle Make : Honda
They were very considerate and did so much to be helpful. A special "Thank You" to Ruth for helping to make the experience as painless as possible. Thanks to all who did such a great job getting us through this.
6/5/2015
Willie R. VERIFIED CUSTOMER
Vehicle Make : Ford
The service, advisor and communication was excellent!
6/5/2015
Amber C. VERIFIED CUSTOMER
Vehicle Make : Toyota
Felt like I had a few too many text updates. Every few days would've been enough.
6/4/2015
Richard R. VERIFIED CUSTOMER
Vehicle Make : Ford
Well one thing is that they kept me informed along the process they checked everything that I had concerns about in the car looked great and drove great after they were finished with it.
5/29/2015
Tyler H. VERIFIED CUSTOMER
Vehicle Make : GMC
Everyone that I worked with was great!! If I need any body work I'll be returning to you guys!!
5/27/2015
Donald H. VERIFIED CUSTOMER
Vehicle Make : Toyota
I was happy with end result. Duration of time from date we brought the RAV4 in was two weeks. Way too long. Service people were very polite and I got updates on status over the two week period. I still appreciate the good work.
5/25/2015
Angela F. VERIFIED CUSTOMER
Vehicle Make : Pontiac
Everything was excellent
5/24/2015
Kathleen M. VERIFIED CUSTOMER
Vehicle Make : Acura
I actually felt Ike I was on a different planet or something. The customer service was amazing and so genuine. We just don't see excellent customer service anymore so it extremely refreshing. Thank you so much
5/23/2015
Ruth R. VERIFIED CUSTOMER
Vehicle Make : Chrysler
You guys did a great job! I will recommend you to everyone I know. Thank you
5/23/2015
Benjamin P. VERIFIED CUSTOMER
Vehicle Make : Kia
Thanks for the great job!
5/23/2015
Twana D. VERIFIED CUSTOMER
Vehicle Make : Dodge
The team was absolutely awesome. The communication was superb.
5/21/2015
Yvette O. VERIFIED CUSTOMER
Vehicle Make : Honda
Ruth was amazing. She kept me updated on the status she also checked in me by phone just to make sure I was okay. After the work was completed she called me and waited until I was able to get there to pickup my car. Also if I called she always returned my calls it was never a time I had to call back before getting a return call. Just as before u guys did a great job. But I have to say this time around using service king was even better. I will always use service king. Customer service means a lot to me and u guys hit it out the park. Thank u again.
5/17/2015
Ryan L. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Thank you to the whole team! My car turned out great.
5/17/2015
Troy I. VERIFIED CUSTOMER
Vehicle Make : Ford
They have a very knowledgeable and professional team at the Elliot Rd. location. I was very satisfied with the results.
5/16/2015
Marilyn W. VERIFIED CUSTOMER
Vehicle Make : Jeep
Loved the daily updates on how repair was progressing
5/15/2015
Kimberly C. VERIFIED CUSTOMER
Vehicle Make : Mazda
Thank you for your attention to detail and taking good care of my car.
5/13/2015
Steven B. VERIFIED CUSTOMER
Vehicle Make : GMC
We just picked up our car tonight and are very pleased with your customer service!! We were kept in the loop every couple of days on the progress and felt like our car was in good hands! Ruth earns a gold star because she made us feel comfortable and is very personable! Kudos to her!! Thanks again, Steve and Renee ****
5/12/2015
Dale G. VERIFIED CUSTOMER
Vehicle Make : Kia
My customer service experience today was extraordinary from reception through the agent assigned to me! in addition even the gentleman assigned to drive me to the rental agency was an extraordinary individual. I work for Bank of America in customer service and I want you to know that your entire team is treated me as a valued customer and deserves recognition!