I was extremely pleased with my experience from the time I walked in the door. The receptionist was very friendly and professional. Tyler was pleasant and efficient with his explanation of the work to be done. Tyler kept me updated with every step of the progress. To say I was very pleased with Service King would be an understatement.
6/24/2016
Kevin S. VERIFIED CUSTOMER
Vehicle Make : Lincoln
Thank you for the excellent work you did on my Lincoln
6/23/2016
David M. VERIFIED CUSTOMER
Vehicle Make : Nissan
I would use Service King again. And I'd probably recommend them to others.
6/20/2016
Robert G. VERIFIED CUSTOMER
Vehicle Make : Ford
Our car looks brand new. Everyone was knowledgeable and courteous. A special thank you to Joel and the team for making this as pleasant as possible. We will recommend your service to everyone we know. Singing your praises!
6/18/2016
Rhonda B. VERIFIED CUSTOMER
Vehicle Make : Kia
Very good customer service.
6/17/2016
Robert C. VERIFIED CUSTOMER
Vehicle Make : Nissan
The car was returned in showroom-new condition. I was impressed!
6/17/2016
Andrea H. VERIFIED CUSTOMER
Vehicle Make : Kia
Wonderful service and I also appreciated the text message updates!
6/16/2016
Melanie E. VERIFIED CUSTOMER
Vehicle Make : Hummer
Had a good experience w Service King in past but this experience exceeded my expectations. Fast, efficient service w constant updates & superior customer service from Mike. I would highly recommend to anyone & this shop will be my one & only choice in the future.
6/9/2016
A J. VERIFIED CUSTOMER
Vehicle Make : Toyota
Courteous personnel detailed the parts and labor estimated to be needed for our auto repair. They then kept us updated in any changes in their original estimates; dealt with our insurance company and assisted with a rental car. Our auto was returned when promised. A full, printed report on repair parts, labor and costs was presented with our fully restored vehicle. Nice work all!
6/8/2016
John S. VERIFIED CUSTOMER
Vehicle Make : Ford
Your texting was very helpful.We Appreciate YOUR Work PROGRESS Reports.The COMPLETED REPAIR WAS PERFECT.
6/2/2016
Barbara O. VERIFIED CUSTOMER
Vehicle Make : Honda
Excellent
5/29/2016
Brianmissy G. VERIFIED CUSTOMER
Vehicle Make : Nissan
We had a very good experience from beginning to end. I especially like the text updates. Everyone was friendly and knowledgeable. My car was ready early. Fantastic!!
5/29/2016
Sean S. VERIFIED CUSTOMER
Vehicle Make : Dodge
My wife is taking car back because her window tint is scratched up pretty bad on door she replace and car is pulling to the right
5/28/2016
Carson M. VERIFIED CUSTOMER
Vehicle Make : Honda
Great Job! Was well updated, and they made everything easy!
5/28/2016
George E. VERIFIED CUSTOMER
Vehicle Make : Lexus
The service done on my car was outstanding. The Staff was very professional and went above and beyond! Thank you for a great job well done.
5/27/2016
Michelle W. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
There was a concerning issue with my vehicle that was ignored for the first two times I mentioned it. Upon mentioning it for the THIRD time (with noticeable annoyance in my voice), it was finally addressed. Service King was trying to return my vehicle to me without addressing the issue, and it was very important and could effect the safety of my family and others! This was unacceptable to me. My car was returned with smeared dirty windows (I took pictures), and it stunk horribly. It was barely cleaned up, and not what I would expect when I'm told that it will be returned to me cleaned. I do want to mention however, that the woman at the front desk was incredibly kind, attentive and helpful. I appreciated her very much...she made it a priority to provide excellent customer service. I did not feel the same way about Luke who was in charge of my vehicle. He ignored what was important to me too many times.
5/25/2016
Deepa S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Keith and Lucas were the best. Just a day more than expected in getting my car but I was very satisfied. The front office and even rental car guy were excellent