Stacia went above and beyond with her commitment to our satisfaction. There was one discontinued piece for my repair that she could find and was prepared to see that we got reimbursed from the insurance company. She found it the day we picked our car up and scheduled us first a.m. the next day to complete the job. We return to get the part installed, she noticed the headlamps were dim, so she had a technician buff out the headlamps at no add'l charge. Thanks Stacia, you have customers for life!
3/27/2018
Vanessa P. VERIFIED CUSTOMER
Vehicle Make : GMC
Stacia was a great advisor and she kept me informed throughout the entire process. I was definitely pleased with the work done on my car.
3/27/2018
Mark J. VERIFIED CUSTOMER
Vehicle Make : Toyota
My only comment would that all estimates remained at 4/2 delivery until the very end when it was completed on 3/23. This cost me extra rental fees. The car seems great!
3/27/2018
Brenda R. VERIFIED CUSTOMER
Vehicle Make : Dodge
They do a great job. The communications are wonderful
3/26/2018
Fred O. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Worked well with me. Very fast and professional.
3/24/2018
Joyce E. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
You did a good job and done earlier than expected!
3/24/2018
Sarah V. VERIFIED CUSTOMER
Vehicle Make : Kia
Vehicle is driving at 100%
3/23/2018
Coy B. VERIFIED CUSTOMER
Vehicle Make : Lexus
Loved that we could follow the repair progress along the way. The texts were very helpful. Everything promised was met on time. Repair job well done. Would definitely recommend to others! Thank you!!
3/23/2018
Jeremy M. VERIFIED CUSTOMER
Vehicle Make : Dodge
End to end amazing service. Demonstrated exactly why Service King has earned the right to be a USAA certified shop. Hope I never see you guys again, but only because I don't want to be in another wreck.
3/23/2018
William T. VERIFIED CUSTOMER
Vehicle Make : Dodge
Great Job from start to finish very courteous & informative staff truck was ready earlier than expected nice & clean when returned Awesome job to u all would highly recommend your services ????
3/22/2018
Jose V. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
It was very professional work I like it and the service awesome good customer service
3/21/2018
Angie C. VERIFIED CUSTOMER
Vehicle Make : Kia
you are super amazing 1000000 satisfi6 thank you jeff
3/20/2018
N Shelby. VERIFIED CUSTOMER
Vehicle Make : Dodge
Jorge was my rep and he was great but I feel like my car was in the shop for too long; 3 weeks to fix the bumper. Also, the hours of operation on Saturday's was frustrating as weekdays are hard for some people (myself included) to get to Service King by the closing time at 6pm.
3/20/2018
Ronda P. VERIFIED CUSTOMER
Vehicle Make : Ford
Denise was AWESOME! His attention to detail was over the top with great customer service going way above his responsibilities! He listened and really got to know me and my very particular ways and my great desire to attention to detail! I would definitely recommend Service King because of Denise and his willingness and desire to do the absolute best work that he could possibly do. Thank you Denise for reminding me that human kindness is still out there in todays society!
3/20/2018
Nicole S. VERIFIED CUSTOMER
Vehicle Make : Honda
Communication wasn’t very good front desk lady was very rude
3/20/2018
Twyla P. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I was completely delighted with my experience with Service King, especially the options of communication. Everything was done timely, and my car looks fabulous! I would highly recommend Service King to anyone.
3/18/2018
Crystal P. VERIFIED CUSTOMER
Vehicle Make : Ford
Fast and a great job
3/17/2018
Donald R. VERIFIED CUSTOMER
Vehicle Make : Buick
Excellent job and done in less time than expected! What more can you ask for?
3/17/2018
Patricia D. VERIFIED CUSTOMER
Vehicle Make : Buick
Phil **** was outstanding to deal with - informative, professional and very pleasant. My car was finished a couple of days earlier than planned and very well done. Would recommend Service King to others.great service all around.
3/17/2018
**** P. VERIFIED CUSTOMER
Vehicle Make : Dodge
Don was great. They got my truck ready ahead of estimate. This is my second experience with Service King, should I have need, they'll get the call.