Service King 99th Ave

The service was great. I appreciated getting phone calls every few days to update me on progress.

Your team is really on top of their game.

Called SK scheduling on July 1st and book and appointment to "seamlessly" drop off my vehicle on July 3 and 9 am. I was told that I would drop of vehicle and pick up Enterprise rental because the rental cars were on site. Not so. Two SK employees came out to look at truck and were mumbling to one another. I asked what was wrong. They told me that I could not drop off a vehicle for repair before a holiday because it would sit an extra day and insurance companies would not pay for an extra day on my rental car. I told them that it was not my problem. I had done the right thing and made an appointment. The girl mentioned that they would have to speak to scheduling about this mistake in the future. The pair asked me if I could return on Monday with my vehicle to drop off. I said no. I am a business owner and I am busy. They reluctantly kept my vehicle. My rental was not on site. I had to wait for an Enterprise employee to drive over (taking her sweet time) to drive me back to Enterprise. I had other issues with Enterprise which do not involve SK. In the end I had to have an Enterprise employee drive me to work 20 minutes late and without a car for me to drive. The repairs on our vehicle were good. That is the one thing we are happy with. Hopefully I never need to but I would use SK again. Mainly because of its location.

Good repair work, very poor customer service. Not once did Service King call us for with quote, scope or schedule...we calledyou. Our car was delivered to your shop on a Thu evening and did not hear anything until we called the following Tuesday. Then never heard when car was being repaired or when we could except completion again until we called 3 days later

Very professional, knowledgeable, great work, my car looks like new

Great customer service and my car looked great.

Car was professionally repaired. Glen did a fantastic job keeping us advised of the progress of our repairs. Totally satisfied. Thank you.

Your team was very professional and nice. They helped me with all my questions and left me satisfied with their work and with peace of mind with the life time warranty. If I ever need body work again I will be sure to use you guys again.i wanna thank you and hope you keep up the good work I will also be recommending service king to anyone I know needing body work.

Jessica was very professional and attentive to our needs. The workmanship was first rate.

Jessica was awesome. She took the the to go over my needs and met everyone of them with a 10 performance. She was so helpful and impressive that I put my other vehicle in the shop to be repaired as well.

Issue with the interior lights. When door is opened or remote unlock the interior lights do not illuminate. Talked with Jessica. We will try to bring the vehicle in Tuesday May 28.

Glen at this location kept me in the loop on the stages of the repairs on my car....was done at the approximate time it was promised which is a big plus. IF there is ever another need for any car repairs due to an accident I will definitely come back & will recommend this company.