Ensure that the customer receives a timely response about the completion of the project. While I was pleased with the work performed on the car, the notice that the car was complete came from the rental car company asking me when I would be returning it’s car since mine was ready for pickup. I had not heard anything yet and didn’t until I called Service King and asked.
8/30/2018
Robert R. VERIFIED CUSTOMER
Vehicle Make : Honda
They did an excellent job on my vehicle.
8/29/2018
Bob D. VERIFIED CUSTOMER
Vehicle Make : Chrysler
This is the second time we came into the shop for repairs on the same vehicle. Both times we had excellent service and polite professional employees. We have confidence in your company and staff that we will continue to bring our vehicles in for any future service we may need
Thank you Lorri Dieffenbach
8/24/2018
Cami M. VERIFIED CUSTOMER
Vehicle Make : Buick
Excellent customer service! Kelly did a great job of keeping me informed. If he said he was going to call me on a certain day...he did. Thank you!
8/22/2018
Eva B. VERIFIED CUSTOMER
Vehicle Make : Mercury
Excellent customer service, and awesome job on the repair! I am very satisfied and would refer friends and family in a heartbeat! Great experience! Totally exceede expectations. Thank you!
8/21/2018
Debbie M. VERIFIED CUSTOMER
Vehicle Make : GMC
The paint and body work is excellent, Great Job.
I am very happy with the work performed, thanks
Again!!
8/19/2018
Evelyn M. VERIFIED CUSTOMER
Vehicle Make : GMC
Customer service was exceptional. My service advisor was Marcus Whitehill. I was very impressed with him, he kept me informed daily on progress of repairs to my vehicle. Will definitely recommend Service King
8/19/2018
Deborah A. VERIFIED CUSTOMER
Vehicle Make : Lincoln
Great service!! I was respected and very well informed! I heard by way of mouth Service King in Casa Grande offered excellent service so I brought my car in for repair. Excellent service is exactly what I received! And I received my vehicle 2 days early than expected!!! Thank you very much for such a positive experience!
8/19/2018
Katherine W. VERIFIED CUSTOMER
Vehicle Make : Toyota
Kelly did a great job at keeping in contact with me throughout my car getting fixed.
8/18/2018
Mayra S. VERIFIED CUSTOMER
Vehicle Make : Range Rover
Keep up the great work!
8/17/2018
Merrilyn R. VERIFIED CUSTOMER
Vehicle Make : Honda
Thanks for a super job.
8/11/2018
Ashley M. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
That everyone needs to be like Marcus. He was amazing with his professionalism and courtesy.
8/8/2018
William C. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Everything was great
8/7/2018
Steve L. VERIFIED CUSTOMER
Vehicle Make : Audi
Excellent
8/5/2018
Maribeth William. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Very good!!!!
8/4/2018
Jim H. VERIFIED CUSTOMER
Vehicle Make : Dodge
Kelly did a great job keeping me informed and Dakota did a great job on the phone. The body shop and detailing crew are also to be commended.
8/4/2018
Briana C. VERIFIED CUSTOMER
Vehicle Make : Dodge
Everyone that i came into contact with was super friendly, not only to me but to my children who were being rambunctious. They were quick, thorough and imformative. They kept me informed throughout the entire repair and got the job done quickly. I would highly recommend this location and the whole company and will continue to use them in the future should i ever need it again!!! Thank you guys for being so amazing!!!!
8/4/2018
Mark B. VERIFIED CUSTOMER
Vehicle Make : GMC
Completely satisfied, from walk in to turn in.
8/4/2018
Maria B. VERIFIED CUSTOMER
Vehicle Make : Toyota
Thank you all for everything and all the updates you guys provided to us.
8/3/2018
Margaret R. VERIFIED CUSTOMER
Vehicle Make : Honda
We were completely satisfied with the job that Service King in Casa Grande did for us. The odyssey looked new again and all the damage from the storm was no longer visible. The staff at Service King in Casa Grande were friendly and genuinely cared about our satisfaction. I truly appreciated all they have done for us. Excellent service. Thank you.