Communication was poor and we always had to call to see where they were at with the car.
7/30/2015
Charles J. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
They were fast and thorough.
7/29/2015
Latrece C. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Liked working with Chris and Robert. They were great! Polite and very customer service oriented. Plus, my car looks great-as promised. I also liked getting the text messages that gave me updates-although Chris and Robert did as well
7/29/2015
Michael G. VERIFIED CUSTOMER
Vehicle Make : Ford
My service advisor kept me up to date with my repairs and made me really feel like I chose the right place to fix my vehicle. The end results are fabulous. I had my doubts due to the paint color but he proved me wrong. A job.
7/29/2015
Christopher S. VERIFIED CUSTOMER
Vehicle Make : Ford
We would like to especially thank Robert **** for going way out to help us resolve our problem with the insurance company and the deductible. He help was greatly appreciated. We were able to get the problem resolved. We believe he is an excellent asset to your company.
7/25/2015
Lori-kay F. VERIFIED CUSTOMER
Vehicle Make : Lexus
Great experience. Thank you.
7/24/2015
Evenlyn W. VERIFIED CUSTOMER
Vehicle Make : Kia
The service was great. Everyone treated me so good. Kept me up to date on progress if repair. Thsnk you for a job well done.
7/22/2015
Chrisapryl G. VERIFIED CUSTOMER
Vehicle Make : Chrysler
My vehicle, a 2012 Chrysler 200, still had a dent, paint chips, and the rubber door seal was not sealed. I had to drive 30 minutes over there to see that my car was still not completely repaired. The gentleman that brought my car around offered an apology and marked all of the spots to be fixed. My only complaint was that nobody had seemed to have taken the time to make sure it was ready to go before I was notified. It was a waste of my gas and time. I am hopeful that it will be completed the next time it is ready.
7/18/2015
Kale W. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Great service
7/18/2015
Brandi G. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I was not informed that I would be charged for four days rental when in fact I had the car for less far than 72 hours....and less than 100 miles on it. Enterprise error I guess. Service king was great.
7/17/2015
Frances C. VERIFIED CUSTOMER
Vehicle Make : Kia
It took a really long time for the car to be fixed. Every other day they found something else wrong. I feel that they should have checked it out more carefully when they initially looked at it.
7/16/2015
Megan R. VERIFIED CUSTOMER
Vehicle Make : Ford
Great front staff! Went beyond to help with rent car issues.
7/16/2015
Jennalyn B. VERIFIED CUSTOMER
Vehicle Make : Toyota
I had a great experience with Service King in Mansfield. The staff is very professional and very satisfied with the service.
7/15/2015
Francisco R. VERIFIED CUSTOMER
Vehicle Make : Ford
Staff was very knowlgeable and friendly.
7/11/2015
Bettyscott R. VERIFIED CUSTOMER
Vehicle Make : Nissan
The bumper was not put back on tight
7/10/2015
**** S. VERIFIED CUSTOMER
Vehicle Make : Honda
Excellent communication. Updates texts etc were helpful. Never had to guess what was going on.
7/10/2015
Martin M. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
My truck was not totally repaired.
7/10/2015
Jean H. VERIFIED CUSTOMER
Vehicle Make : Toyota
Everyone was friendly and helpful.
7/9/2015
Justin R. VERIFIED CUSTOMER
Vehicle Make : Ford
Kept me updated completely and repaired my car with no issues from start to finish.