My car was fixed in a timely manner. I really appreciated the texts updating me re: the status of my car repair!!! Thank you!!
10/5/2016
Lyla P. VERIFIED CUSTOMER
Vehicle Make : Lincoln
Great and friendliest service! Thank you so much for helping this stressful process go a little easier because you were on top of every step!
10/2/2016
Melinda T. VERIFIED CUSTOMER
Vehicle Make : Acura
We were very pleased with our service from beginning till end. We received updates often and knew exactly what stage the car was in. We were given texts as well as personal calls. The car looks great! The work was done right away and they got it back to us before the weekend. We were more than satisfied with all aspects of this experience. Thank you!
10/1/2016
Kimberly B. VERIFIED CUSTOMER
Vehicle Make : Nissan
Great customer service
10/1/2016
Patty G. VERIFIED CUSTOMER
Vehicle Make : Toyota
The repair work was fine, but it kept taking longer and longer....firat it took weeks to just be able to turn it in, and then 4 weeks for repairs. Occasionally I had to check in for an update. I guess I should've used the online tracking, then maybe I wouldn't have been feeling sorta in the dark as to when the repair job would be completed.
9/30/2016
Christi W. VERIFIED CUSTOMER
Vehicle Make : Nissan
Associates were helpful and repairs done in a timely manner. Great experience all the way around!
9/29/2016
Rodney R. VERIFIED CUSTOMER
Vehicle Make : Kia
I was updated daily on the actually received my car back a day early than expected & the job was well done. I am very satisfied THANK YOU.
9/29/2016
Michelle M. VERIFIED CUSTOMER
Vehicle Make : Ford
MICHEAL, VADA, and the YOUNG LADY AT FRONT DESK ( I'm sorry I can't Recall her Name) ARE FABULOUS!!!
SHOUT OUT TO THE TECHS WHO WORKED ON MY F150 FX4
AS WELL !!
YA'll ARE ALL GREAT AT MANSFIELD SERVICE KING!!!
Kuddos To ya'll !!!!
P.S.
IF ANYONE WHO IS READING THIS HAS THE AUTHORITY TO GIVE THE ABOVE PERSONS A RAISE, I REQUEST THAT THEY DESERVE IT..
Customer Service
Is BEYOND 5 PLUS STARS...
THANK YOU AGAIN
TO THE STAFF AT MANSFIELD SERVICE KING,
Michelle Perry-Morris
9/28/2016.
****-****-xxxx
9/28/2016
Ricky F. VERIFIED CUSTOMER
Vehicle Make : GMC
Good job
9/28/2016
Mary S. VERIFIED CUSTOMER
Vehicle Make : Ford
Marco my Rep at service king did a great job. Everyone went above and behind. We even got a vehicle a day early. Great service!!!!
9/27/2016
Kenneth P. VERIFIED CUSTOMER
Vehicle Make : Kia
Not only does the work appear unnoticeable, but they cleaned my car. Major extra points!
9/27/2016
Jason J. VERIFIED CUSTOMER
Vehicle Make : Ford
The repair and services were excellent. The communication was great. The only problem I had was with the drop-off of my car. I had a 7:00 appointment, but the desk personnel did not arrive until 7:15, the person who I needed to work with did not arrive until 7:25, and Enterprise did not get there until 7:45. I set an early appointment so I so could get to work at 8:00, and I was the only one who got there on time. It took an hour to drop my car off and get a rent car, and I was the first customer in the door. After that, however, servixe was excellent, and the text messages were great. Fast work, and an excellent job on fixing the car.
9/25/2016
Shillem P. VERIFIED CUSTOMER
Vehicle Make : Toyota
I really appreciated Marco and his staff for keeping me updated as my car was serviced... All my questions/concerns were answered.
9/25/2016
Michael G. VERIFIED CUSTOMER
Vehicle Make : Mazda
Very good service
9/24/2016
Preston P. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Todd had great customer service. Would be back if necessary.
9/23/2016
Pamela A. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Bill Nix was very professional and great to work with. He kept me informed along te way.
Thanks
Pamela A
9/23/2016
Sarah C. VERIFIED CUSTOMER
Vehicle Make : Hyundai
I was satisfied with the repair, but there were Knicks that I didn't recognized, on other parts of the car.
9/22/2016
Kelly S. VERIFIED CUSTOMER
Vehicle Make : Dodge
Once my expected completion date for my repairs had passed, the updates were seldom or non existent. Also there was not a new expected completion date provided.
9/22/2016
John G. VERIFIED CUSTOMER
Vehicle Make : Ford
James took extra care of me. Thanks.
9/20/2016
Matthew N. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Everything came out great and kept me well updated and answered any and all question I had. Only thing is somehow a dent and paint chip appeared on my driver door which y'all agreed to fix but I think it came from the second shop y'all sent my truck to and possibly opened the door while the truck was on the lift. But over all very happy with using service king for the second time this year on my truck.