My car is so clean too what a nice "extra touch". I had no reservation for a rental car so ended up not getting one, but don't think that had anything to do with service king
12/12/2016
Linda L. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Everyone was very helpful and polite. That is appreciated
12/11/2016
Anna J. VERIFIED CUSTOMER
Vehicle Make : Nissan
Service king was great-- but it did take longer than I expected to get the rental car.
12/9/2016
Lisa P. VERIFIED CUSTOMER
Vehicle Make : Ford
Great service and communication.
12/7/2016
Kalah M. VERIFIED CUSTOMER
Vehicle Make : Lexus
Very attentive staff and Bill kept me updated consistently! I'm so very pleased with my experience at Service King!
12/7/2016
Lisa W. VERIFIED CUSTOMER
Vehicle Make : Lincoln
Bill was awesome he kept me informed and gave me all the details about the service about my vehicle. Very professional!
12/7/2016
Mary Ann. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Excellent communication and professionalism byMarco Sierra
12/6/2016
Lachrista J. VERIFIED CUSTOMER
Vehicle Make : Ford
Worst experience ever. Thanks but never again.
12/5/2016
Bruce J. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great service.
12/4/2016
Mark A. VERIFIED CUSTOMER
Vehicle Make : Kia
Ref: 0433848447
Location: Mansfield, TX
Rep: James ****
Overall, service at this location was outstanding. Mr. **** was very professional throughout the entire process. He kept me informed everyday via txt/email. When I would call him there was not phone tag. He would pick up the phone. He did an OUTSTANDING job.
12/3/2016
Erin B. VERIFIED CUSTOMER
Vehicle Make : Nissan
The updates about my car were awesome, I never had to wonder when it was going to be finished
12/3/2016
Rikki T. VERIFIED CUSTOMER
Vehicle Make : Ford
Everything was perfect. Thank you
12/2/2016
Travis P. VERIFIED CUSTOMER
Vehicle Make : Ford
Marco was great. He kept me updated on the progress and he was very helpful throughout the repair of my vehicle.
12/1/2016
James H. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Outstanding service and customer care. Todd Scott was an amazing service manager. Vehicle was complete as promised. Was keep informed throughout the entire process.
12/1/2016
David D. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
The professionalism and courtesy from the staff and Michael **** was incredible. I appreciate the great job they did on my car. I was always kept in the loop on everything happening with my car and I appreciate that.
11/29/2016
Marcia S. VERIFIED CUSTOMER
Vehicle Make : Ford
I appreciated the daily texts that let me know the status of my repair.
11/23/2016
Gayle T. VERIFIED CUSTOMER
Vehicle Make : Lexus
Marco was awesome at keeping me informed. The ladies at the front desk were very helpful and pleasant despite being very busy! Thank you!
11/23/2016
Carey S. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Awesome!!!
11/21/2016
Nicholas K. VERIFIED CUSTOMER
Vehicle Make : Toyota
Marco was great at keeping me posted through the entire process. Parts came in ahead of schedule and my car was done 5 days before the original deadline. I'd highly recommend you all to anyone else in the same situation.
11/19/2016
John L. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
The worst experience I have ever had in dealing with a body shop, James **** the advisor lied about work and parts for my vehicle. The general shop manager blamed me for delays even though the service advisor would tell me something completely condradictory. The work done to the vehicle was absolute terrible and body panels didn't line up, the gaps were different on each side of the vehicle, a tire was never put on like I was told and because of that I had a blow out on the highway 20 Minutes after leaving the shop, interior parts were incorrectly installed. Overall it was a horrible experience with the completion date changing multiple times, being lied to, and the overall quality of the work. I plan on telling everyone I know to completely avoid service king for any work on their vehicles because of this experience