Everyone was so helpful and kind. Our service rep. James kept me informed of everything they were doing to my van. James was very apologetic when Service King found more damage in the door panel, causing a delay with the repairs. This was not a problem at all. I just wanted it completed right. Thank you James and the Service King team. God bless you all.
2/7/2017
****G. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Great job
2/4/2017
Amber S. VERIFIED CUSTOMER
Vehicle Make : Kia
Yes I was excited
2/3/2017
Nick F. VERIFIED CUSTOMER
Vehicle Make : Nissan
Received car back and car had issues overheating before I could get it home. Customer service was great. Mechanical issue is the big factor.
2/3/2017
Seongjin K. VERIFIED CUSTOMER
Vehicle Make : Acura
Nicely done.
2/1/2017
Ekua U. VERIFIED CUSTOMER
Vehicle Make : Nissan
I appreciate the timely updates and getting my car repaired satisfactorily.
2/1/2017
Alexia L. VERIFIED CUSTOMER
Vehicle Make : Mazda
Very nice staff, great service
1/27/2017
Jennifer W. VERIFIED CUSTOMER
Vehicle Make : Mazda
I had Mike **** as my Service Advisor and I was so grateful for his promptness in keeping me informed throughout the whole process. He was very professional and genuine with every conversation we had. My car was returned to me immaculate and smelling like the the first day I bought it! I felt that Mike went the extra mile to make sure my experience with Service King was great and he exceeded that. Thank you so much Mike ****!
1/26/2017
Esmeralda G. VERIFIED CUSTOMER
Vehicle Make : Dodge
Good customer service
1/25/2017
Kenzie G. VERIFIED CUSTOMER
Vehicle Make : Honda
I was completely satisfied by the work that was done on my car, will return if need be!
1/24/2017
Jane P. VERIFIED CUSTOMER
Vehicle Make : Hyundai
We have used Service King several times. We have always been treated well and received excellent service
1/24/2017
Xochitl P. VERIFIED CUSTOMER
Vehicle Make : Mazda
I liked the daily updates, always knew what was going on with the repairs.
1/21/2017
Timothy M. VERIFIED CUSTOMER
Vehicle Make : GMC
Michael **** was my service representative and he was really great! He made sure I was kept up to date as to my repairs, and when I picked up my car he showed me a few tips on how to keep the car looking really good. Tips of the trade freely shared. I'd go back to Service King if I needed repairs.
1/21/2017
Andrew G. VERIFIED CUSTOMER
Vehicle Make : Nissan
Todd did a fantastic job getting my car in and out as soon as possible , he kept me updated on what was happening and then at the end went pver everything they did and then went into more detail about my car. Thank you so much for hiring the amazing staff that y'all have!
1/21/2017
Taryn S. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Bill at Mansfield was great!
1/19/2017
Cornelius H. VERIFIED CUSTOMER
Vehicle Make : Ford
Great customer service. Vehicle was repaired in an timely manner.
1/19/2017
Irene M. VERIFIED CUSTOMER
Vehicle Make : Ford
Marco was excellent! He kept me updated every step of the way and had my car ready before the target date! He made sure that that my car was spotless and made it look so pretty upon delivery! It felt so good to step into a beautifully clean car at the end of my long day!!! Marco rocks! Thank you for a great experience! I will recommend Service King and Marco every time!!!
1/19/2017
Tiffany C. VERIFIED CUSTOMER
Vehicle Make : Jeep
Fast, friendly service! Thank you
1/19/2017
Karendonald H. VERIFIED CUSTOMER
Vehicle Make : Dodge
I was pleasantly surprised by the awesome level of professionalism and customer service. Bill Mix went over and above the call of duty. I was very apprehensive about leaving my truck for repair with stranger's, Bill reassured me my truck was in great hands. And he was right, I am very pleased with the quality of workmanship. I will recommend this Service King to my friends and family.