It took almost 3 weeks. Had to go back for painting 3 times. Got home and some door trim is missing.
6/28/2017
Jennifer P. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Marco was absolutely amazing and a great pleasure to work with. He kept me very informed every step of the way during my repairs, I never once had to call him in question. I picked up my car and it looked great very clean inside and out not one thing wrong with it. I was very impressed with the customer service received from the beautiful super sweet front desk lady and of course Marco. I absolutely loved the quality and workmanship of my repairs. This is definitely a five star establishment !!!!
6/28/2017
Dennis P. VERIFIED CUSTOMER
Vehicle Make : Ford
I attempted to contact Marco a number of times regarding my back up assist an received 0 calls or text t messages from him. I have a call into Farmers and Travelers on this issue.
6/27/2017
Rickey S. VERIFIED CUSTOMER
Vehicle Make : Nissan
Manager provided excellent customer service.
6/27/2017
Marcus D. VERIFIED CUSTOMER
Vehicle Make : Jeep
This is my third time coming to service king and you guys have gone above and beyond all three times. I do not want to go anywhere else thank you!!!!
6/27/2017
Jeanette M. VERIFIED CUSTOMER
Vehicle Make : Scion
I appreciate all the updates as the car was being fixed! Thanks!
6/25/2017
Elwood C. VERIFIED CUSTOMER
Vehicle Make : Cadillac
OnStar is not properly working , radio stations are not clear.
A pillars and c-pillars dirty with visible gaps .
Chips on lift gate tail lamp that were not there when vehicle was dropped off.
Sticky residue on outer painted surfaces and chrome molding of vehicle.
Substance on windshield and dash .
Thoroughly dissatisfied in work.
6/25/2017
Bobby S. VERIFIED CUSTOMER
Vehicle Make : Honda
Very good service quality of work also great
6/24/2017
Edith P. VERIFIED CUSTOMER
Vehicle Make : Toyota
I have no complaints about my experience. It was great. Service king kept me updated and the service manager (Rolan) did a fantastic job keeping us updated and answering any questions we had.
I hope I don't have to use service king again but if I do need to repair my car, I will definitely go there again
6/24/2017
Jacqueline A. VERIFIED CUSTOMER
Vehicle Make : Cadillac
My service tech Jeremy was awesome. He kept me informed the entire time. After the repairs were complete he inspected the affected area with me to ensure I was completely satisfied. He told me to call him if I had any questions or concerns after the fact. Superb customer service.
6/24/2017
Jeanne S. VERIFIED CUSTOMER
Vehicle Make : Kia
The advise by Bill that I was given before I even made the appointment for repair. And then when ICame in everyone was so kind. A work schedule was laid all. I was updated during the week as to the status of my repair. And then you beat the repair date by one day and it looked beautiful. You are APlus all the way. Thank you!
6/23/2017
Michael M. VERIFIED CUSTOMER
Vehicle Make : GMC
A very good experience
6/23/2017
Cherlita L. VERIFIED CUSTOMER
Vehicle Make : Honda
It was excellent service thank you so much for Marco Siera who did the job. He kept me updated whatever progress of the car..
It's highly recommended your company no doubt..
Thank you so much.
6/23/2017
Larry A. VERIFIED CUSTOMER
Vehicle Make : Nissan
Professional, attentive
6/22/2017
Evan C. VERIFIED CUSTOMER
Vehicle Make : Nissan
Awesome service
6/20/2017
Richard S. VERIFIED CUSTOMER
Vehicle Make : Toyota
There were some bolts that needed coated and a few other things.
6/18/2017
Danette J. VERIFIED CUSTOMER
Vehicle Make : Nissan
The entire experience was smooth, the car was ready well before the original quote. Thank you, Bill!!
6/17/2017
Karen L. VERIFIED CUSTOMER
Vehicle Make : Ford
Bill was very informative in regards to the repair work that would be done and how long it would take.
6/17/2017
Teresa H. VERIFIED CUSTOMER
Vehicle Make : Pontiac
Very efficient and professional
6/17/2017
Elizabethronald E. VERIFIED CUSTOMER
Vehicle Make : Dodge
At this point, yes, I am satisfied, but I've only had my car back for four hours. Ask me again in a month if I'm satisfied. Customer service was awesome,lets wait to see how good the craftsmanship truly is.