It was repaired incorrectly and was not accepted both times I was called and told it was ready and I drove to the shop both times and found 2 different major defects with the repair work, so the truck is still at the shop to be repaired correctly. I recommend updating this message/feedback system to reflect the correct status of the repair work.
7/29/2017
Victor O. VERIFIED CUSTOMER
Vehicle Make : Acura
I was kept up to date with the repair process, which enabled me to plan ahead communication was perfect.
7/28/2017
Karen C. VERIFIED CUSTOMER
Vehicle Make : GMC
My running light was never fixed or replaced and my tailgate does not open both ways like it should.
7/26/2017
Barbara W. VERIFIED CUSTOMER
Vehicle Make : Toyota
Maro was very nice. Explain everything to us. Keeped us updated on my van. Am very please with the work and appreciated the kids that was show to us.
7/26/2017
Waltererica D. VERIFIED CUSTOMER
Vehicle Make : Ford
Jeremy kept me updated and informed.
7/25/2017
Kathy C. VERIFIED CUSTOMER
Vehicle Make : Ford
Excellent service, and kept me informed, then completed work a full week ahead of schedule.
7/25/2017
Joyce B. VERIFIED CUSTOMER
Vehicle Make : Nissan
Very convenient setup - from Chris the Geico adjuster - to Enterprise - to Billy the Service Advisor to check out at the front desk - you made it a very simple and easy process. Car looks great!
7/21/2017
Jason P. VERIFIED CUSTOMER
Vehicle Make : Nissan
Marco was great. Great communication.
7/21/2017
James C. VERIFIED CUSTOMER
Vehicle Make : Kia
I will be when my car is completly fixed!!!
7/21/2017
Christine R. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Roland was Awesome! Thank you very much
7/21/2017
Leroy W. VERIFIED CUSTOMER
Vehicle Make : Kia
Your guys were very quick and professional. They did a excellent job on my car.
7/20/2017
Vicki M. VERIFIED CUSTOMER
Vehicle Make : Ford
Tell Chelsea we said thank you for helping my wife get up in the truck she couldn't of done it without her. The truck looks great thanks for a Job well done.
7/20/2017
Deborah H. VERIFIED CUSTOMER
Vehicle Make : Toyota
I asked to receive daily updates. I did not. I had to call and check on the progress. I was i itially told it would be ready on the 15th. I did not receive confirmation of completion. I called on tbe 17th and was told the bumper had just artived but it would probably be done by end of day. It wasn't. No contact. I called on tbe 19th at noon and asked. It was comoleged on tbe 18th but I was not told nor was I called tbe morning of the 19th. I should not have had to keep calling for updates.
7/20/2017
Karen C. VERIFIED CUSTOMER
Vehicle Make : Ford
Everyone was professional, informative, pleasant, helpful & courteous. From the beginning to the end. They may have even washed my car including vacuuming it because I don't remember it being that clean when I dropped it off! A great experience including the rental car young man. Thank you for turning my repairs resulting from someone hitting my car into a pleasant & stress free experience!!!
7/19/2017
Melissa B. VERIFIED CUSTOMER
Vehicle Make : Toyota
Service King provided great customer service & was very deficient when Gerri g my car repaired in a timely manner
7/18/2017
Dana H. VERIFIED CUSTOMER
Vehicle Make : Nissan
Thanks for a job well done and a quick turn around.
Dana H
7/15/2017
Paige B. VERIFIED CUSTOMER
Vehicle Make : Mazda
Everything was excellent. Thank you!
7/15/2017
Marvin W. VERIFIED CUSTOMER
Vehicle Make : Ford
Not satisfied with the investigation along with the adjuster decision to full repair my truck.