Great communication during the repair process. Finished a day early. Car was cleaned, inside and out, when I picked it up.
9/13/2017
Kim F. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Great service. They kept me informed on the timeline to completion and it was done 2 days early!
9/9/2017
Ted U. VERIFIED CUSTOMER
Vehicle Make : Nissan
Great job. Marco has been my contact on one other occasion when I needed the services of Service King and he did his usual great job. Very timely updates, daily, and great customer service.
9/9/2017
Jarrett N. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Another good experience!
9/9/2017
Chad M. VERIFIED CUSTOMER
Vehicle Make : Ford
Rolan provided excellent customer service. Updates were consistent and honest.
9/9/2017
Ruth G. VERIFIED CUSTOMER
Vehicle Make : Dodge
I made an appointment through GEICO and I was assured that a GEICO representative would be present for my initial inspection. When I arrived I was informed that the GEICO rep was out on vacation. I mentioned to the employee that helped me that the windshield on my vehicle needed to be replaced as Well. I was assured that he would communicate with geico rep. When I picked up my vehicle today my windshield was not replaced. When I mentioned that to the geico rep he stated nobody told him anything about that. Lack of communication on all ends.
9/8/2017
Kristi P. VERIFIED CUSTOMER
Vehicle Make : Honda
Marco did a great job
9/8/2017
Bryan L. VERIFIED CUSTOMER
Vehicle Make : Chrysler
Great job!
9/7/2017
Stephanie T. VERIFIED CUSTOMER
Vehicle Make : Nissan
Easy process
9/7/2017
Ricardo G. VERIFIED CUSTOMER
Vehicle Make : Dodge
They did great!
8/28/2017
Jamie P. VERIFIED CUSTOMER
Vehicle Make : Honda
Anytime I have had to use a body we have all ways used service king because of the friendly service and their superior work
8/27/2017
Lashauna S. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
bery smooth and easy process. Love getting updates. Very happy about my entire experience
8/27/2017
Susan R. VERIFIED CUSTOMER
Vehicle Make : Toyota
When you call to say car is finished make
sure you let Us know if all scheduled repair are
complete and if not way so if we can we
Call insurance co and try to see what the problem
Was or is and if possible complete the repair before
We pickup the car. That way we don't have to schedule
Another repair and rent another car while car is in shop.
Also if something is denied on repairs call so we can
Call liability car insurance company and discuss it with them.
None of this is your fault just wanted to give u feedback
That might help in the future your service was great
8/26/2017
April M. VERIFIED CUSTOMER
Vehicle Make : Scion
Everyone was awesome
8/24/2017
Johnathan B. VERIFIED CUSTOMER
Vehicle Make : Kia
The experience with Service King was fantastic. From everyone at the front desk to the service tech everyone was very professional. I will highly recommend your store to anyone looking for car repairs!
8/24/2017
Edmundo F. VERIFIED CUSTOMER
Vehicle Make : Nissan
Consistent updates on status of my vehicle repairs and it was completed ahead of schedule.
8/23/2017
Damareo F. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I had an amazing experience. Marco kept me informed throughout the entire process. My car was finished well before the estimated time initially quoted. I was very impressed with the staff and was treated like a valued customer from the moment I walked in. I also was helped by Chelsea, when Marco was not available. Great staff at the Mansfield Service King
8/20/2017
Phil M. VERIFIED CUSTOMER
Vehicle Make : Ford
Truck looks great
8/19/2017
Vickiteddie H. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Great job and really appreciate the updates!
8/17/2017
Angela G. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
I was told the repair to my vehicle was complete and when I went to pick it up, it wasn't. There were still gouges in the paint on the bumper and lift gate. I had already paid my deductible before they brought the vehicle out to me. I have left the vehicle at Service King and am still in the loaner vehicle.