I will be bringing my car back to you so you can make it right.
5/4/2018
Donald B. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Brian worked hard to get it right.
5/4/2018
Cindy C. VERIFIED CUSTOMER
Vehicle Make : Dodge
The body work on the car is excellent. The lady at the front is very friendly and took care of getting the paperwork started and finalized. Unfortunately if she told me her name I don’t remember other than she is from Georgia. The Service Advisor, Brett, explained about any issues with the car and kept me up to date. He has a very calm, laid back personality that listens and answers questions. That is a very good quality to have when dealing with all kinds of personalities. I really liked receiving the text messages with updates. I hope I don’t have future vehicles that need to be fixed, but if it does happen I will definitely bring them to the Service King in Mansfield!!!
5/4/2018
Jitenga K. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Thank you for making this process quick and easy.
5/3/2018
Johona D. VERIFIED CUSTOMER
Vehicle Make : Cadillac
Customer service were above satisfactory.
5/3/2018
Jerry K. VERIFIED CUSTOMER
Vehicle Make : Ford
Good job team.
5/1/2018
Julia C. VERIFIED CUSTOMER
Vehicle Make : Toyota
Repairs took exceptionally Long. Though I got updates on status of completion I never got updates or even an initial overview of the work actually being done to my van. Also- my interior was covered with shop dust. It’s a thick layer of dust/dirt that I’ve had to spend a long time cleaning.
4/29/2018
Rebecca P. VERIFIED CUSTOMER
Vehicle Make : Toyota
Thank you for keeping updated.
USAA RECOMMENDS YOU they have never let me down.
Great work!
4/26/2018
Charles F. VERIFIED CUSTOMER
Vehicle Make : Ford
Got two different updates from 2 different people. Unsure what was going on.
4/26/2018
Mansfield F. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Thank you. Happy to get the vehicle back and looking good.
4/25/2018
Teresa W. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Bill and his team at Service King are top notch! I wouuld recommend them to anyone. 10 Star Experience.
4/25/2018
Paul M. VERIFIED CUSTOMER
Vehicle Make : Toyota
The actual repair is great. The women at the front desk acted as if my being therir was an inconvenience. Nothing welcoming about either of them. The repair time was updated by text indicating one more day. I called the next day near closing time to check status as I had heard nothing from anyone (other than the text). A man answered the phone and didn’t give me his name. He was in a hurry to get me off the phone rather than tell me status on the car. Wasn’t until the final day when I called that I actually spoke to the person assigned to my repair (JT). The car was ready at closing time on Friday. No updates about why the delay. Not a great experience.
4/22/2018
Carolyn K. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Communication was really great and I really like mr. Pesentnell very good at what he do thank you
4/22/2018
Joe S. VERIFIED CUSTOMER
Vehicle Make : Dodge
Will be returning Thursday for rework. Nothing was symmetrical on the repair.
4/22/2018
Robert K. VERIFIED CUSTOMER
Vehicle Make : Kia
Service advis6was awesome
4/21/2018
Paul T. VERIFIED CUSTOMER
Vehicle Make : Scion
Things went very smooth and my daughter had her first hand experience with this process. Miss Carmen at the front counter and also Josh was such professionals that made everything completely comfortable and we are proud to live in a city/community that we are comfortable with having somewhere to take our vehicles and know that we are going to be in good hands and things are going to be taken care of in a professional manner thank you to the service king staff technicians and also enterprise connection on renting a car that process was made very easy once again I want to thank Josh for extending his services complete my daughter said she was very comfortable with the process she’s 18 and I would hope that this experience will give her the chance to see how professional business is handled you guys set a great example for the community of Mansfield thank you very much . Paul T
4/18/2018
Marvin M. VERIFIED CUSTOMER
Vehicle Make : Audi
Great customer servie!
4/14/2018
James C. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Thanks good job
4/12/2018
Laura H. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Brett was professional and courteous. He instilled confidence. Your entire team did an excellent job. Thank you so much! And thank you for returning my car so clean! I will recommend your service to anyone in need.