Great job...very quick...excellent customer service
5/25/2018
Charisma C. VERIFIED CUSTOMER
Vehicle Make : Nissan
I am very thankful for the people who assisted me during the time my vehicle was being serviced. Everyone was very polite and professional. Bill made sure to stay in constant communication with me throughout the process, just as he said that he would be. The repairs were made quickly and my car looked better than before. My car was clean inside and out. I was very pleased with everything. Thank you all so much! I appreciate you.
5/23/2018
Dawn Renee. VERIFIED CUSTOMER
Vehicle Make : Mazda
Brian was GREAT! He definitely went above and beyond to help.
5/20/2018
Cuong T. VERIFIED CUSTOMER
Vehicle Make : Toyota
JT and the team were very helpful. They texted the progress of repair every day.
5/20/2018
Patricia M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Thanks very much for good work done,I appreciate it
5/19/2018
Jane W. VERIFIED CUSTOMER
Vehicle Make : Toyota
It took 31 days to repair my truck. I had to pay for a rent car for a month. I have high praise for my contact John Terry who kept me inform ed along the way. I feel confident that everything was repaired correctly.
5/19/2018
Arnitha H. VERIFIED CUSTOMER
Vehicle Make : Nissan
Well please with service will recommend family and friends Thanks so much again
5/19/2018
Kelsey W. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
I am overall completely satisfied with how it came out and how well they took care of my needs and the quickness of repair with how difficult the damage was.
5/18/2018
Robyn E. VERIFIED CUSTOMER
Vehicle Make : Honda
From the moment I walked in, everyone was great! Thank you Daniel for the great service when you gave us the estimate. My daughter thought you were awesome and it’s difficult to impress a 17 year old girl! Will be back I’m sure. With 4 young drivers, someone is always wrecking a car! Lol!
5/18/2018
Tyanna B. VERIFIED CUSTOMER
Vehicle Make : Honda
Thank you. The car looks great.
5/17/2018
Leonard F. VERIFIED CUSTOMER
Vehicle Make : Nissan
John Terri was fantastic and kept me updated in a timely manner. He has great customer service and very friendly.
5/16/2018
Leamon D. VERIFIED CUSTOMER
Vehicle Make : Nissan
Great customer service
5/15/2018
Marcus U. VERIFIED CUSTOMER
Vehicle Make : Honda
We have been twice to pick up the car when it was said it was completed. The first time the brake light was on and the guard underneath the hood was hanging down. Second time the guard was not replaced yet reattached but still broken.
We have not picked up the car yet after two attempts
5/15/2018
Rachael H. VERIFIED CUSTOMER
Vehicle Make : Honda
The worst customer service I’ve ever experienced. I was not informed my car needed to be kept longer. No one would return my calls when I called about the status of my car. There is scuff marks on my car when I picked it up and my bumper was not placed on correctly. I will never return to Service King.
5/15/2018
Elaine F. VERIFIED CUSTOMER
Vehicle Make : Ford
Great customer service! I waswas informed every day and the job was completed sooner than expected, Thank you to all who are part of the team!
5/13/2018
Autrey F. VERIFIED CUSTOMER
Vehicle Make : Nissan
Hire a new receptionist, she is very rude and unpleasant.The last thing you want to deal with us someone insensitive to what you're going through. Just my 2 cents. On a different note the gentleman that helped me in replacement of the gentleman who was supppose to was very helpful and displayed exceptional customer service. I wish I remembered hisname but he wore glasses maybe mid 20s early 30s Caucasian. Sorry I don't remember your name but thanks for everything.
5/9/2018
Sara T. VERIFIED CUSTOMER
Vehicle Make : Nissan
It was a swift repair with excellent service. Thank you!
5/6/2018
Diane N. VERIFIED CUSTOMER
Vehicle Make : Honda
Johnnie Terry explained everything to me and it went exactly as planned. Thank yall so much. I will definitely recommend you guys to others
5/5/2018
Bob C. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
My service advisor Bill Presnell was the best part of my experience of getting my car repaired. He kept me informed during the whole process and got my car fixed when he said he would. Bill deserves a raise.