Very friendly staff very pleased with their quick and professional detail to my wife's car, will go again if need
1/28/2018
Julia M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Thank you for making my car look like New! You all work very hard and I will come back when any of my cars need worked on again in the future.
1/27/2018
William A. VERIFIED CUSTOMER
Vehicle Make : Subaru
I was impressed with staff. Henry kept me updated during the entire process. I have no problem recommending their service.
1/27/2018
Rebecca D. VERIFIED CUSTOMER
Vehicle Make : Buick
Wonderful experience When I went to pick up my repaired it looked like. A new car. I am absolutely sol on your work and service. I will reconnect d you to all my friends
1/26/2018
Adam W. VERIFIED CUSTOMER
Vehicle Make : Ford
Great experience.
1/24/2018
Lisa T. VERIFIED CUSTOMER
Vehicle Make : Dodge
It was great, they got my vehicle in and out in a day, bonus they washed it.
1/24/2018
Cody B. VERIFIED CUSTOMER
Vehicle Make : Nissan
Great service and work
1/21/2018
Consuelo T. VERIFIED CUSTOMER
Vehicle Make : Audi
I appreciated that the staff was always in contact to keep me updated on the status of my vehicle. I picked up my car earlier than expected and I was very happy with the results. Although I’ve only had it back **** day all seems to be great but Henry did say that if I experience any problems to come back and let them know. I found this to be very comforting because it shows that they really stand behind their service.
Thanks so much for the great work..
Connie
1/21/2018
Margaret M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Everything was handled very professionally. Extremely courteous staff and I was kept well informed. No surprises and my car looks great. I hope I never have to but if I did I would use Service King again and would highly recommend them to anyone that needs this service.
1/19/2018
Patrica T. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Very disappointed with service and time frame it
Took 3 months to get my car back., first because
Employee felt in medical leave and no one knew
What was going on with my car., then Henry took
Over but he didn't know where Clayton left off , he couldn't get in to his computer
To look up what they were charging for or what insurance still
Owed., then my car sat for **** ****/2 months just cause
They couldn't figure out what was owed from insurance
They finally paid., said my car was ready., when I went to pick up
The door in back jamed., so I had to leave it again .,
Also when they took door off., they left my car exposed
And a film of white dest was all inside my car., they cleaned
As best they could ., but who leaves a 100,000 car expoed
1/11/2018
Jimmy E. VERIFIED CUSTOMER
Vehicle Make : Mazda
No comment
1/7/2018
Sharon V. VERIFIED CUSTOMER
Vehicle Make : Toyota
The service was friendly and good. I like the text msgs I received abt the status of my car. The weakness is the timeline (3 weeks) was too long.
1/6/2018
Jerry W. VERIFIED CUSTOMER
Vehicle Make : Dodge
Paint didn’t match on lower two tone. And your service writer acted like it was no big deal. And said my wife said don’t worry about it. This is the 3d time I’ve taken a car or truck there and it absolutely amazes me the sub par paint work that comes out of there. In my paint company if I was to do this I would not be in business anymore. And I do not want to talk with the service writer we dealt with. This will be the last time I trust you with my car, I will take it to someone who’s standards are the same as mine not with that “it will fly attitude “
1/6/2018
Noelia O. VERIFIED CUSTOMER
Vehicle Make : Nissan
I believe the true test of quality service is not necessarily just about getting the job done, but also the response time and the actions taken when issues come up. I was getting some pushback from insurance/rental company regarding the length of time needed to complete the repairs. After removing the bumper it was clear that there was more damage than originally estimated by Geico and Service King stepped up and made sure that I did not incur any additional expenses unnecessarily. Everyone there was professional but Henry was especially attentive and went the extra mile in representing Service King's commitment to customer care. And my truck looks amazing :) Thank you.
12/30/2017
Sherry L. VERIFIED CUSTOMER
Vehicle Make : Dodge
My car repair was completed in 3 days, way ahead of schedule. The repair work looks great.
12/29/2017
Phil F. VERIFIED CUSTOMER
Vehicle Make : Ford
Good folks, kept me informed throughout the process. Easy to work with.
12/22/2017
Barbara E. VERIFIED CUSTOMER
Vehicle Make : Audi
Appreciated the up-dates
12/22/2017
Jennifer B. VERIFIED CUSTOMER
Vehicle Make : Mazda
This is the only place I trust my car to be repaired at. I know they will do a thorough and complete job to ensure I am back on the road as soon as possible. All of the people working in the office are so friendly and willing to help as soon as you walk in. Getting into an accident can be quite the headache but having my car repaired with Service King Spring Branch puts my mind at ease through the whole process.
12/21/2017
Patrick S. VERIFIED CUSTOMER
Vehicle Make : BMW
Very courteous service and my car was finished a day earlier than promised.