I'm so grateful for Service King's prompt communication and hard work on my car. And it was so clean when I picked it back up! Wow! Big shout out to Tanya for being excellent!
6/5/2019
Oliver B. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Bob was great
6/1/2019
Estrella S. VERIFIED CUSTOMER
Vehicle Make : Hyundai
All went well! Great customer service.
5/30/2019
Pietro R. VERIFIED CUSTOMER
Vehicle Make : Ford
Excellent service! Keep up the good work!
5/27/2019
Maria P. VERIFIED CUSTOMER
Vehicle Make : Honda
Thanks for doing a great job the car looks beautiful.
5/24/2019
Nicholas B. VERIFIED CUSTOMER
Vehicle Make : Mazda
Everything went smoothly! The service and consistent communication from the staff were both excellent.
5/19/2019
Christopher S. VERIFIED CUSTOMER
Vehicle Make : Mazda
Yes. thank you.
5/19/2019
Nazarali M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Bob was very nice to work with and provided excellent service.
5/15/2019
Sheila A. VERIFIED CUSTOMER
Vehicle Make : Honda
Communication was initially very poor. I made multiple phone calls during the first 2 weeks to find out the status of my repair that were not returned. When I finally did get in touch with someone, his manner was not friendly, and the impression I got was that my call was an inconvenience. There was a delay in starting work in my car because of a communication issue between the shop and my insurer. I don't know whose fault it was, but when the shop did not here back from the insurance they should have followed up. There came a point when I was getting good communication in the status of my repair, mainly via text message, which I was happy with. The initial communication issues were not acceptable. I'm happy with the repair work.
5/14/2019
Milbrey R. VERIFIED CUSTOMER
Vehicle Make : Mercedes Benz
Tanya and the front desk person (Stephanie?) were very friendly, helpful and professional. Body work looks great.
5/12/2019
Angel I. VERIFIED CUSTOMER
Vehicle Make : Nissan
Top notch service. The team went above and beyond. Thoroughly impressed.
5/11/2019
Cleadas S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Bob was an absolute pleasure to deal with. He was friendly and forthcoming and answered all of my questions honestly. He also kept me updated every step of the way and was most helpful in accommodating my hectic schedule.I appreciated all of his help.
5/11/2019
Samantha B. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
I’d like to thank the Service King team. My car looks way better coming out than it did going in. Inside and out!!!
5/4/2019
Raul C. VERIFIED CUSTOMER
Vehicle Make : Nissan
Communication was very good and professional and the work was top quality
5/4/2019
Mary F. VERIFIED CUSTOMER
Vehicle Make : Mazda
Amazing and honest!
5/4/2019
Louise M. VERIFIED CUSTOMER
Vehicle Make : Subaru
I was about 90% satisfied. Just an FYI that it might be preferable to estimate a completion date way out and be done early, rather than the other way around. Also, if y’all are going to miss your estimated completion date, please communicate that bad news promptly. Bad news does not improve with age...
But well done, all in all. Your employees were very friendly and polite.
5/2/2019
Elizabeth P. VERIFIED CUSTOMER
Vehicle Make : Honda
I really appreciate how I was kept informed about the progress of the getting my car fixed. I also appreciate how they explained what they needed to & why. I would absolutely come back to have my car worked on, even if I didn’t have an accident. ????
5/1/2019
Emily H. VERIFIED CUSTOMER
Vehicle Make : Toyota
Thanks, Tanya was so helpful. Thanks for all the updates.