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Real Reviews from VERIFIED CUSTOMERS
David . VERIFIED CUSTOMER
Vehicle Make : Chrysler
Tanya provided exellent customer service!! Your repair team are second to none!
2/27/2016
Annette Gillespie. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Poor communication and it took 9 days longer than the original estimate. This was a minor repair and there is just no communication about anything. I will not use your services again.
2/26/2016
Jose T. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
People were very friendly and experience about the issues i had with my car
2/25/2016
Richard J. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Very helpful every step of the way.
2/25/2016
Phillip R. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Couldn't ask for a better job done!
2/25/2016
Louis B. VERIFIED CUSTOMER
Vehicle Make : Nissan
Excellent service, repairs and speed
2/23/2016
Raymond B. VERIFIED CUSTOMER
Vehicle Make : Nissan
Tanya was great. The ladies at the front desk were as well. Great experience all around
2/20/2016
Susan B. VERIFIED CUSTOMER
Vehicle Make : Nissan
I was exceedingy pleased with my car and everyone I felt with. Thanks.
2/20/2016
Joseph A. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
The communication about when my vehicle could be picked up was not provided when promised, which made it difficult to coordinate picking up car. However, the receptionist I dealt with was honestly wonderful throughout, really a great service provider.
2/19/2016
David C. VERIFIED CUSTOMER
Vehicle Make : Toyota
Looks good so far
2/16/2016
Leslie R. VERIFIED CUSTOMER
Vehicle Make : BMW
The service was great I am glad I let you all repair my vehicle
2/16/2016
Elizabeth T. VERIFIED CUSTOMER
Vehicle Make : Honda
I thought everyone was exceptionally nice and professional. I esp. fell in love with the receptionist; she even called Enterprise to help resolve a misunderstanding/confusion. Repair was done well an promptly. They set up a rental car reservation and had someone pick me up from the rental car service!
2/14/2016
Antonio T. VERIFIED CUSTOMER
Vehicle Make : Toyota
Because my car key is a little damage and my car have two little scratches on driver door.
2/14/2016
David R. VERIFIED CUSTOMER
Vehicle Make : BMW
My rep Chris was the most patient and professional! i admit to being a high-maintanance customer, but Chris always kept his cool and was straight forward with me. whenever a problem arose, he offered solutions. i was a little stressed at times with dealing with insurance and rental, but chris stood firm and professional. He kept his cool throughout even though when I did not. My best regards to all. And BTW the car came out looking better than expected. thank u!
2/13/2016
Scott S. VERIFIED CUSTOMER
Vehicle Make : Honda
Good idea to send updates. Friendly front desk staff. Very professional.
2/13/2016
Linda A. VERIFIED CUSTOMER
Vehicle Make : Hyundai
The paint job was not acceptable. Very obvious on both sides of vehicle where new paint stopped and old paint starts. We left our vehicle there. The car has been at Service King since December 29th and was not ready until February 10th due to waiting on body parts.
2/13/2016
Lonnie D. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I am very pleased with your service and especially how quick and trouble free the whole ordeal was including the rental. Robert did an excellent job taking care of me and I commend him for that.
2/13/2016
James . VERIFIED CUSTOMER
Vehicle Make : Volkswagen
On the final day I was not kept informed of when it would be done. Only getting a call after 5 that it was ready. Which resulted in another day delay
2/12/2016
Aaron W. VERIFIED CUSTOMER
Vehicle Make : BMW
I emailed remarks through your corporate website. Service was fantastic, Robert Mendez was the best. Thank you so much.
2/7/2016
Jason D. VERIFIED CUSTOMER
Vehicle Make : Jeep
Fender isn't aligned properly and there are two dents and some chipped paint where my step bars were replaced that was not even addressed. In addition, even though I had stated upon initial inspection each of these items, I had also explained I was hit very hard from the side and it likely messed up my suspension and alignment. Those comments were ignored until body work was done, then it couldn't be aligned, so my car had to be kept another 2 weeks waiting for parts to correct that. If only the initial inspection had been done properly and my comments documented, all these items would have been addressed and it would be a much more pleasant experience for me and probably more efficient and profitable for you. Now my car will have to be brought back to you, simply to correct items that are very obvious and were noted beforehand.
2/6/2016