My overall experience was great (and Frank at the North Lamar Blvd. location was amazing, going above and beyond)... BUT I noticed a weird noise coming from the back of my car after I picked it up. Upon further inspection when I got home, I discovered the noise was the broken parts/headlights from my car that had been placed loose in my trunk without my knowledge. Not a huge deal, but I wish they would have told me the remaining/damaged parts were in my trunk, thrown them away themselves, or at the very least secured them so they didn't roll around my trunk while I was driving home.
4/13/2016
Roland G. VERIFIED CUSTOMER
Vehicle Make : Mazda
Chris at the Lamar store in Austin Store awesome
4/13/2016
Michael L. VERIFIED CUSTOMER
Vehicle Make : Ford
Excellent Excellent!
4/13/2016
Lisa G. VERIFIED CUSTOMER
Vehicle Make : Jeep
Great service! Highly recommend.
4/10/2016
Alexander B. VERIFIED CUSTOMER
Vehicle Make : Honda
They are the best! attention is wonderful, the service is excellent and very good quality, thanks to repair my car honda civid, I am very grateful ..
4/6/2016
Judith S. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Overall, I think the service I received exceeded my expectations.
4/4/2016
Irma V. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Service King did an AMAZING job on my car! You have the BEST customer service! Mr. Billy Parker ALWAYS had updates on my car during the process. Thank you Mr. Parker for your professionalism and your AMAZING customer service. We will highly recommend Service King to friends and family. We just sent our neighbor your way.....
4/2/2016
Maria A. VERIFIED CUSTOMER
Vehicle Make : Toyota
The person who gave me the car could have explained what they did - granted it was raining and a bit cold - also it was a no fault accident for me so I did not have to pay anything - had I had to pay I would have liked to know why was 200 dls added to the original estimate - that is almos 40% more. I would have not liked that had I had to pay.
4/2/2016
Bruce D. VERIFIED CUSTOMER
Vehicle Make : Honda
All good.
4/2/2016
Nathan M. VERIFIED CUSTOMER
Vehicle Make : Honda
There seems to be some damage to my left headlight that was not there when I dropped it off, as well as some sanding that wasn't sprayed on my drivers side door.
4/1/2016
Dixie G. VERIFIED CUSTOMER
Vehicle Make : Honda
Excellent customer service!
4/1/2016
Eli B. VERIFIED CUSTOMER
Vehicle Make : Toyota
Billy was great. Thanks guys!
3/31/2016
Michelle M. VERIFIED CUSTOMER
Vehicle Make : Ford
Loved how I was kept updated at all times. Picked up my vehicle and it looked like new inside and out.
3/29/2016
Jonathan G. VERIFIED CUSTOMER
Vehicle Make : Subaru
Everything was great
3/29/2016
Sandy G. VERIFIED CUSTOMER
Vehicle Make : Lexus
Warranty work requested on previous repair was not attempted at all.
A workman's full footprint(paint) was left inside on my Weather Tech trunk liner.
An interior "shield" was removed and not replaced, but just left loose on
the bed of my trunk. I don't know where it comes from and suppose the workmen did not know either.
3/29/2016
Craig P. VERIFIED CUSTOMER
Vehicle Make : Subaru
Outstanding job! Finished on time and the quality of the work is first class. Bully was super attentive throughout.
3/26/2016
Bryan N. VERIFIED CUSTOMER
Vehicle Make : Toyota
They did a marvilous job! Staff was wonderful!
3/26/2016
Russell R. VERIFIED CUSTOMER
Vehicle Make : Honda
Appreciate the friendly, prompt service and constant communication
3/26/2016
Lois S. VERIFIED CUSTOMER
Vehicle Make : Nissan
Very cordial. Very efficient. Very prompt.
3/25/2016
Bradley L. VERIFIED CUSTOMER
Vehicle Make : BMW
The headlight had to be reordered twice to get the right one. Took 2 days longer than expected, but looks good.