Lynn at the front desk never acknowledged me when I walked in all three times I came in. I had to sit there and wait for five minutes as she helped a service king employee with his social security paperwork. She never even acknowledged that I was there.
The repair on my car wasn't complete. The backup camera didn't work which I feel should've been checked before giving my car back to me. Now it's on me to find the time to take it to a dealership and let them fix it and hope that I don't have to pay out of pocket for it.
9/25/2017
Jennifer L. VERIFIED CUSTOMER
Vehicle Make : Audi
My car smells musty and the backing up sound is set to a very loud setting.
9/24/2017
Diana G. VERIFIED CUSTOMER
Vehicle Make : Hyundai
So accommodating.
9/23/2017
**** S. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Great communication and service.
9/22/2017
Meredith M. VERIFIED CUSTOMER
Vehicle Make : Honda
Unsatisfactory service.
9/21/2017
Demetrius L. VERIFIED CUSTOMER
Vehicle Make : Lexus
Excellent job
9/21/2017
Daniel H. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Jessica was great and went above and beyond
9/17/2017
Ravi V. VERIFIED CUSTOMER
Vehicle Make : BMW
Job well done
9/15/2017
Kendall K. VERIFIED CUSTOMER
Vehicle Make : Infiniti
I was updated daily with the progress of my vehicle, and the work was completed in a timely manner
9/13/2017
Pamela C. VERIFIED CUSTOMER
Vehicle Make : Mercedes
When I picked my car up, my right low beam wasn't working. That wasn't the case when I dropped it off. Now I have to bring it back in again for them to fix it.
9/10/2017
Patricia F. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Very prompt and kept me posted. Friendly team work.
9/9/2017
Silas M. VERIFIED CUSTOMER
Vehicle Make : Honda
Kaitlin was fantastic
9/9/2017
Kimberly H. VERIFIED CUSTOMER
Vehicle Make : Honda
I appreciate my vehicle being fixed in a timely manner. Thank you to the ladies that kept me in the loop about the progress. This was pleasantly painless.
9/8/2017
Greg S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Eric and Daniel did a great job keeping me informed with phone calls and text messages.
9/3/2017
Eleanor M. VERIFIED CUSTOMER
Vehicle Make : Ford
Robert did such an excellent job for us.
I'll recommend everyone to go see him if they need car help
9/2/2017
Jung K. VERIFIED CUSTOMER
Vehicle Make : Honda
Thank you, especially Patrick, for being kind and courteous throughout the whole process! Your communication was top notch and I was very satisfied with the repair itself!
9/2/2017
Kenny V. VERIFIED CUSTOMER
Vehicle Make : Honda
Have to come back
9/2/2017
Nita F. VERIFIED CUSTOMER
Vehicle Make : Toyota
Service King did a great job on my car. It was finished long before the estimated time period. I came in contact with the long haired lady at the front desk and she went above and beyond her job description. She really helped me a lot. Good old fashioned customer service and it was much appreciated. Mechanically I haven't had a chance to check it out but the paint job was fantastic. One of the reasons I bought that car was the paint job. Thanks for your hard work - Nita F
9/1/2017
Stephen C. VERIFIED CUSTOMER
Vehicle Make : Dodge
I highly recommend svc king and also Kaitlin was very helpful the whole way through. Thanks to you all.