Terrie is AWESOME! Her customer service from start to finish was incredibly professional. She is a warm, funny person who is obviously great at her job. Thanks so much!!!!
9/8/2018
Angela L. VERIFIED CUSTOMER
Vehicle Make : Buick
I
9/8/2018
Annemarie N. VERIFIED CUSTOMER
Vehicle Make : Tesla
Bodywork looked very good, but the delivery of my car was disappointing to say the least!
The exterior looked like it got a quick rinse, but there was blue masking tape left on the rim of the rear window, the inside of the back doors and door jambs (?) were dusty, the inside of the front door and door sill were filthy from workers going in and out with muddy shoes, the frunk was filthy, ... I pointed this out to Jimmy who was the only service person there, and he tried to clean it up some but, as we were discovering more surprises as we went along, he offered for me to come back for a full clean up. I have never had a car returned to me after service in that condition from any service center!
I was not expecting the car back for another 18 days. You had all the time in the world to do it right.
9/3/2018
Rachel F. VERIFIED CUSTOMER
Vehicle Make : Nissan
Jeremy was very friendly and professional. Thank you for updating me on the progress of the repairs by Text.
9/2/2018
Zephyr D. VERIFIED CUSTOMER
Vehicle Make : Toyota
Thanks, Terri!
9/1/2018
Tereasa A. VERIFIED CUSTOMER
Vehicle Make : Honda
Excellent customer service. Terry kept me very well informed
8/31/2018
Betty B. VERIFIED CUSTOMER
Vehicle Make : Mazda
At 84 years old, this was my first experience with a car accident. Jeremy was such a help and I truly appreciate his patience with me. Both the inside and outside of my car had been cleaned and the damage was cleaned up.
Thanks.
8/29/2018
Erin D. VERIFIED CUSTOMER
Vehicle Make : Honda
Staff was super professional and friendly. The time estimate was met. I loved the contestant email updates that kept me in the loop throughout the entire process. The car looks great!
8/29/2018
Rebecca M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great communication and they finished the repair earlier than expected.
8/28/2018
Howard W. VERIFIED CUSTOMER
Vehicle Make : Mercedes Benz
The service I received at Service King is a phenomenal one. I dropped my vehicle off on Monday and got it back by the end of the week. Super fast, super easy, and super efficient. It was a breeze going through the process of getting my vehicle fixed. I HIGHLY recommend Service King for all auto body job repairs. They are truly the king of service. Good job guys!
8/25/2018
Leonard D. VERIFIED CUSTOMER
Vehicle Make : Ford
Terrie Fickle was great, very friendly, & kept us informed of the progress daily. We were very satisfied that the repairs were completed before the estimated completion date and will gladly recommend your shop to our friends. Thanks to all your team. Leonard D
8/23/2018
Blythe M. VERIFIED CUSTOMER
Vehicle Make : BMW
10/10 great work and customer service
8/18/2018
Chautice M. VERIFIED CUSTOMER
Vehicle Make : Hyundai
The team kept me updated with everything and my car look brand new and I loved how they addressed me by my name as soon as I walked in and made me feel comfortable...
8/18/2018
Derek G. VERIFIED CUSTOMER
Vehicle Make : Honda
The whole process took way too long. Over a month. Terrie’s effort was appreciated though. She’s a nice lady
8/17/2018
Henry P. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
thank you all so so very much!!! you all did an outstanding job!!
8/16/2018
Andrew M. VERIFIED CUSTOMER
Vehicle Make : Subaru
Tanya and the team provided constant updates and finished work on my car a week before the deadline. They also treated me like a valued customer. Based on my experience I would recommend Service King to a friend.
8/14/2018
James A. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Always fantastic work
8/12/2018
Kelsey V. VERIFIED CUSTOMER
Vehicle Make : Toyota
My rep terry was great
8/11/2018
Jack C. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Tomas was great customer relations. Stephanie was a saint. Y’all broke my cruise contr.