KUDOS AND BIG SHOUT OUT to Mr. Ken Robertson. He kept me well-informed through emails and texts in regards to my vehicle repair. I was impressed that I did not have to reach out and or even worry about the care of my car while I was busy with auto insurance and medical stuff. He made it one less thing to worry about! Also, I was very impressed and highly satisfied with the repair service on my Nissan Coupe. Not only did it look like nothing had ever happened it, but they gave me back with the car all polished and looking anew again!!!! I can't say enough about Mr. Robertson and the services altogether! This is reason why my family and I use this Servie King location! Again, Thank you, Mr. Robertson!
1/16/2016
Darrell E. VERIFIED CUSTOMER
Vehicle Make : Nissan
The service center was very timely with their work. The service members were very helpful during this process, especially Kenneth. He was willing to explain any questions I had, as well as kept me up to date about the progress of my vehicle's repairs. As I told them, they made this the easiest part of dealing with a wreck.
1/16/2016
Henrietta K. VERIFIED CUSTOMER
Vehicle Make : Mazda
Excellent communication!
1/15/2016
Robert R. VERIFIED CUSTOMER
Vehicle Make : Nissan
well done
1/14/2016
Zankar A. VERIFIED CUSTOMER
Vehicle Make : Toyota
Excellent service
1/14/2016
Rahel M. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Stephen was phenomenal! He gave me weekly updates on my car and was very friendly. Everything looks great and I am very happy to have my car back to its normal state. Thank you, Service King!
1/14/2016
James P. VERIFIED CUSTOMER
Vehicle Make : BMW
Everything was as expected and the car looks good
1/14/2016
Jorge C. VERIFIED CUSTOMER
Vehicle Make : Toyota
You did a great job thank you very much.
1/9/2016
Shala S. VERIFIED CUSTOMER
Vehicle Make : Jeep
Ken was fabulous. I appreciated his professionalism, his follow up, etc but not at all impressed with my car. Glass in cup holder and back of car. I would have thought you guys would at least clean the window and vacuum the car.
1/9/2016
Lynn V. VERIFIED CUSTOMER
Vehicle Make : Toyota
They provided the highest level of service possible!! 10 rating!!
1/6/2016
Valerie A. VERIFIED CUSTOMER
Vehicle Make : Honda
It would have been helpful to know before we dropped the car off that additional time would be required due to labor shortage istead of that day.
Rena did an excellent job and was very forthcoming with the info. She
Is very customer service oriented. But management should have advised us well in advance since we had already waited 6 weeks.
12/29/2015
Shannon . VERIFIED CUSTOMER
Vehicle Make : Toyota
It looks good.
12/24/2015
Dickson K. VERIFIED CUSTOMER
Vehicle Make : Toyota
Absolutely kept updated on the repairs almost every day. Very happy with the service. Stephen Torres was awesome. Thanks
12/22/2015
Kevin B. VERIFIED CUSTOMER
Vehicle Make : Nissan
Great service. Did an awesome job of keeping me informed of the progress of the repairs
12/20/2015
Anthony F. VERIFIED CUSTOMER
Vehicle Make : Toyota
My experience was great. Andres **** with Geico, Stephen Torres my service advisor and Chuck with ERAC all provided excellent customer service. Stephen updated me throughout the repair status at each process. Andres followed up my satisfaction with the repairs. Great job and great team work. Kudos to all.
12/17/2015
Michael S. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
My car look great when I picked it up! Thanks!
12/16/2015
Susan H. VERIFIED CUSTOMER
Vehicle Make : Toyota
Everything was excellent. Great communication with me about the status of my repairs (via text and email). Each of the persons I dealt with in the office--front desk, Kenneth (service advisor), and the Enterprise rental car point person gave great customer service and made the process of getting repairs done as smooth as possible. Thanks!
12/12/2015
Jonathan P. VERIFIED CUSTOMER
Vehicle Make : Honda
Very professional, efficient, and helpful!
12/7/2015
Andrew B. VERIFIED CUSTOMER
Vehicle Make : Jeep
Great job. Friendly and professional staff. From in processing to rental car process it was all a fluid experience. More smooth and faster than i was expecting.