Though car repairs are normally annoying, tedious affairs that no one likes to find themselves in, I was extremely pleased with the professionalism, quality of service, and care given during my vehicle's time at the South Austin Service King location. It's not often you find a technician or employee in the auto field that goes above-and-beyond to make things right and give great service, with such candor and clear communication, but James did absolutely that- making an annoyance of getting my car repaired and bad situation dealing with a collision and another driver's insurance as smooth as it possibly could be- and making his contribution and Service King that singular bright spot in a bad situation. I very much appreciated his effort and hard work, and will remember it well into the future. Great job by a great employee.
9/15/2015
Ruby P. VERIFIED CUSTOMER
Vehicle Make : Ford
Extremely helpful and efficient. Great communication.
Very impressed with the service.
8/22/2015
David Y. VERIFIED CUSTOMER
Vehicle Make : Toyota
You were the recommend repair shop from USAA who I trust implicitly. They weren't wrong.
8/21/2015
Adriana D. VERIFIED CUSTOMER
Vehicle Make : Mazda
John was great he made sure that I was able to get my car done before going out of the country!
8/21/2015
Serita R. VERIFIED CUSTOMER
Vehicle Make : Nissan
John and the entire Service King team provided courteous, professional and excellent customer service.
8/18/2015
Hector V. VERIFIED CUSTOMER
Vehicle Make : Ford
I really liked the follow up calls about the status of the repair. That was very helpful and made me feel like I was important. The customer service was wonderful and everyone I spoke to was so nice. I would strongly recommend you guys and defiantly use service king again if needed. Thank you all so much for your good work!!
8/18/2015
Diane B. VERIFIED CUSTOMER
Vehicle Make : Acura
I couldn't be more pleased about the excellent service I received from Service King. They did a great Job on my car and it was completed one day earlier than I expected.
8/14/2015
Marcia B. VERIFIED CUSTOMER
Vehicle Make : Honda
this was the best car repair experience I've ever had; fast in-processing, frequent updates via texts, courteous staff, clean office. I haven't seen my car look that good since I bought it.
8/14/2015
Pedro L. VERIFIED CUSTOMER
Vehicle Make : Toyota
Quick service and the employees were very friendly.
8/13/2015
Melissa J. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
John did a great job and went above and beyond!
8/8/2015
Doreen C. VERIFIED CUSTOMER
Vehicle Make : Cadillac
Service king team did a great job on my car! I am so happy with it.
8/2/2015
Richard K. VERIFIED CUSTOMER
Vehicle Make : Jaguar
Very friendly and professional services. Outstanding customer communications. Congrats!!!
8/1/2015
Davis R. VERIFIED CUSTOMER
Vehicle Make : Toyota
Truly professional group of people!
8/1/2015
Nuanchan B. VERIFIED CUSTOMER
Vehicle Make : Mercedes
I am very please with my car , John long is take good care of my car and helping me with insurance also,
7/27/2015
Matthew W. VERIFIED CUSTOMER
Vehicle Make : Jeep
Ready before it was supposed to be. Always a good thing. Jeep looks great.
7/26/2015
Sharon F. VERIFIED CUSTOMER
Vehicle Make : Toyota
I am pleased with the car and the way it looks but I was very pleased with the employee that called and checked in and updated me on its repair
7/26/2015
Elizabeth H. VERIFIED CUSTOMER
Vehicle Make : Subaru
They took the time to make sure the job was done correctly.
7/24/2015
Joe G. VERIFIED CUSTOMER
Vehicle Make : Toyota
There's Really Nothing That's Negative Or To Complain About. Even The Courtesy Calls And Text Let Me Know What Stage My Truck Was.Great Job To Everyone Involved And Thanks Again.
7/22/2015
Genna G. VERIFIED CUSTOMER
Vehicle Make : Lexus
John Long was my service advisor and he did an amazing job! The best experience I have ever had when getting service work done on my vehicle. He kept me in the loop on everything going on without being too overwhelming. I would HIGHLY recommend Service King and John to my friends, family and anyone who needs excellent service done on their vehicle!