Kevin and the whole crew at the south Austin location were fantastic. Over the top quality of customer service and repair work. Thank you!
2/18/2016
Kelly B. VERIFIED CUSTOMER
Vehicle Make : Jeep
Daniel was great! Kept us informed through the whole process!
2/17/2016
Judy T. VERIFIED CUSTOMER
Vehicle Make : Nissan
Everyone was kind, conscientious, and helpful. I loved getting the texts about progress. The waiting room was clean, orderly and pleasant. It was a very pleasant experience and I would not hesitate to choose Service King again.
2/13/2016
Veronica G. VERIFIED CUSTOMER
Vehicle Make : Ford
My experience with service King was nothing but good. David helped me the entire time and was sweet and kind enough to keep me up to date on everything that was going on. The receptionist Jennifer was also so kind and helpful with everything from the time I stepped in the Service King building until the day I picked up my vehicle. All in all my experience was great and I would recommend you guys to anyone. Especially being nervous at the beginning not knowing what would happen to my car. But the final result was my car was brand new again. Thank you. Veronica G
2/13/2016
Charles C. VERIFIED CUSTOMER
Vehicle Make : Mazda
Service advisor Kevin Gomez was excellent very professional and knowledgeable and prompt.
2/12/2016
Steven P. VERIFIED CUSTOMER
Vehicle Make : Toyota
Everyone was professional and helpful. Kevin kept me updated daily. The work was completed early and it was done very nicely. Looks great! I'll be back. Thanks!
2/12/2016
Valerie G. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
David Sauceda was the one who took care of me the entire time. He called and gave me updates frequently and always made himself available to keep in contact with. Wonderful customer service from him and his manager.
2/11/2016
Luke W. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Thanks David! You did a great job keeping me informed and making me feel like family!
2/10/2016
Ben E. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Truck interior wasn't completely cleaned and the jack stored under the back seat was left lose (pieces of glass in the floor and seat)
Trash box left in the bed of the truck, with my jumper cables that I had stored in the back seat area
2/4/2016
Patricia M. VERIFIED CUSTOMER
Vehicle Make : Lexus
This was by far the very best experience I have ever had working with an auto repair facility. I greatly appreciated being kept informed daily of the progress of the repair. I found the staff very knowledgable and courteous. When I picked up my car it looked like a brand new car! Thank you so much, Pat
2/4/2016
Catherine H. VERIFIED CUSTOMER
Vehicle Make : Jeep
Was a pleasant experience. Had the job done the next day. Easy check-in, kept us informed, easy check-out. Will always use Service King.
If there is anything you could improve it would be that the texts said it would be done several days after it was actually ready.
1/29/2016
Michael Q. VERIFIED CUSTOMER
Vehicle Make : Pontiac
There was no hassle and the repairs were done in about half the estimated time.
1/27/2016
Shannon D. VERIFIED CUSTOMER
Vehicle Make : Chrysler
They were very professional and nice!
1/25/2016
Azeneth R. VERIFIED CUSTOMER
Vehicle Make : Ford
I was very happy to get my car back so quickly, especially that they kept in touch with me about the repairs and what was going on with my car.
1/23/2016
Ramiro C. VERIFIED CUSTOMER
Vehicle Make : Jeep
The service was great and fast. I really appreciate all the text messages and calls to keep me informed with all the steps taken with my jeep. I was very impressed with Kevin, and his outstanding customer service. He went above and beyond as to make my jeep spotless, and even went out of his way to replace a blinker that was out. Thank you so much for your service.
1/23/2016
Ronald T. VERIFIED CUSTOMER
Vehicle Make : Honda
I loved the text message updates on the status of my car. Very thoughtful during a stressful time.
1/15/2016
Henry S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great Job by David an company
1/15/2016
Richard T. VERIFIED CUSTOMER
Vehicle Make : Honda
Anthony did a student us job of keeping me informed and taking care of all the problems. Plus his attitude in handling his duties is something that should be commended. How pleasant it was to treated like a valued customer. Thanks Anthony!
1/13/2016
James T. VERIFIED CUSTOMER
Vehicle Make : Hyundai
They kept in touch throughout the repairs and let us know it would be delayed due to extensive damage to the brace or bracket
1/12/2016
Karyl F. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Anthony was great - communicated exceptionally well and frequently without being annoying and kept me up to date. Also did a good job of managing expectations and then got my car thru two days faster.