EXTREMELY sloppy work! My car WAS practically brand new (only 12,000 miles). I LOVED my car, now I am disgusted to even look at it! -
Driver quarter panel was not was not replaced properly (gaps and uneven to the touch), front bumper has a gap(bumper not aligned properly with hood) and scraps and scratches to the metal by the back window when glass was removed for repair! I am very dissatisfied with the work. NEEDLESS, I WILL TAKE MY CAR WILL ON MONDAY. I PRAY for better results!
9/15/2016
Heather W. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Erik was super as was Jennifer. It was nice to be kept informed about the repair progress. They were so pleasant and friendly, too.
9/15/2016
Dewey B. VERIFIED CUSTOMER
Vehicle Make : Lexus
Great customer service and repairs done perfectly AND quickly!
9/11/2016
Vickie S. VERIFIED CUSTOMER
Vehicle Make : BMW
Eric kept me informed of everything while my car was there. It was like it never happened
9/10/2016
Kelsey A. VERIFIED CUSTOMER
Vehicle Make : Nissan
None
9/7/2016
Ashley G. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Erik is amazing
9/6/2016
Sue S. VERIFIED CUSTOMER
Vehicle Make : Honda
They kept me updated on the status of my repairs and worked with me to get my car out at the end of the day. When I picked it up the manager was out polishing my tires. That's dedicated service! Everyone was courteous, thorough and professional.
9/2/2016
Christina G. VERIFIED CUSTOMER
Vehicle Make : Ford
David was awesome with ys and very helpful even when we would call alot. Great service for the whole team. Thank you.
8/30/2016
Sarah S. VERIFIED CUSTOMER
Vehicle Make : BMW
David with Service King kept us posted on the progress of the repairs being done on our BMW. He even picked up parts that wouldn't have been delivered in time for the promised date for the repairs to be done. Service King did a great job on the repairs; you would never know the car was damaged. We would definitely recommend Service King to family and friends.
8/28/2016
Robert E. VERIFIED CUSTOMER
Vehicle Make : Honda
Bumper looks great but...there's a cover that was knocked loose so it's just dangling under the car, likely knocked loose from the tire. Also, the back seat floor was pushed up from running over the tire on the highway. I have no idea if that needs work or can just be pushed back down. Both things are on the drivers side where I ran over the tire. I was told it was gonna be looked at once it was on the lift but it doesn't look like they were very thorough.
8/27/2016
Mikka H. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Service King did such a great job on my car, and Kevin was so nice! Great customer service. My car was finished 3 days earlier than expected, and it looks beautiful! Like nothing ever happened. If (God forbid) I ever need collision repair again I will definitely be bringing my car back to you!
8/21/2016
Hallie P. VERIFIED CUSTOMER
Vehicle Make : Buick
Eric was extremely courteous and helpful.
8/20/2016
Randy R. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Messing truck parts and no one knows nothing about it
8/17/2016
Rudolph C. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I was completely satisfied with the work done on my Silverado. I especially enjoyed the fantastic customer service provided by Eric. He was especially professional and I enjoyed his company as well. Thank you Service King and Eric for a job well done!
8/5/2016
Andy B. VERIFIED CUSTOMER
Vehicle Make : Kia
Fit and finish were well done
8/4/2016
Stephanie G. VERIFIED CUSTOMER
Vehicle Make : Nissan
Excellent service and I love the fact that they always kept you informed whether it be through a phone call or a text. Thank you!!
8/3/2016
Debra W. VERIFIED CUSTOMER
Vehicle Make : Nissan
The only thing that concerns me, was that initially I was told it would be about 30 days to complete the repairs. Once my company called then it was completed sooner. Everything else was great!
8/3/2016
Reuben K. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great service!
7/30/2016
Brenda Or. VERIFIED CUSTOMER
Vehicle Make : Toyota
My car looks good, but when I drove it after picking it, my car started shaking as I drove on the highway . I've contacted service King and they said to bring it back in on Monday. Which I will do.
Thank you,
Brenda
7/17/2016
John F. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Eric was very responsive and kept me updated on the status all the way through. Very professional.