It was done with competence & professionalism. And it was done ahead of schedule.
9/26/2017
Peter A. VERIFIED CUSTOMER
Vehicle Make : Toyota
Kevin was great! Good communication and worked hard to make sure we got our car back ahead of original scheduled completion date. Beautiful job on our Camry.
9/22/2017
Miguel A. VERIFIED CUSTOMER
Vehicle Make : Nissan
So far the work completed by your department has been outstanding thank you
Kind services
9/22/2017
Austin Or. VERIFIED CUSTOMER
Vehicle Make : Lexus
I think Kevin managed the repairs perfectly and communicated really well. The estimate however was wildly wrong, stating that the repair would take 4 days even though it was actually double. However, I do not believe that is the fault of Kevin or any member of the repair team. Beyond that, the repairs look absolutely perfect, the car looks perfect. I am very happy with how it came out. In particular the paint job is stunning.
9/21/2017
Paul L. VERIFIED CUSTOMER
Vehicle Make : Ford
Fast, professional, thorough. And friendly!
9/19/2017
Frankie M. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
The best customer service ever
9/17/2017
Jared S. VERIFIED CUSTOMER
Vehicle Make : Dodge
Kevin is the best service advisor I have ever had the pleasure to work with. A true asset to the company. My Ram 1500 took some time to get finished due to a snag with the insurance company. He was there every step of the way and did everything he could to make sure I had the best experience possible.
9/16/2017
Patricia L. VERIFIED CUSTOMER
Vehicle Make : Cadillac
Very knowledge, very helpful, excellent service. Was very happy with everything. Will recommend Service King to everything
9/16/2017
Denzel T. VERIFIED CUSTOMER
Vehicle Make : Subaru
The Passenger Side Front Window does Not go up from the Driver's Controls. It does go Up/Down fron the Passenger's side Controls.
9/15/2017
Kyle J. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Thank you for keeping me updated constantly.
9/15/2017
Julie S. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
The time it took to repair my car was absolutely ridiculous! I'm pretty sure it didn't take a month to build it in the first place. I had called to speak to the manager and was told he'd call me back as soon as he returned from a meeting. He called me at almost 5 pm that day, left a voice Mail & finished his message with that he would call me again in the morning, and that he was leaving for the day. And of course he didn't called me the next morning. The day after I was there to go over the repairs, I was called and asked if it would be ok if my car was sent the the south 1st location, because south I35 location was so backed up. I agreed. Only to find out the following week that they decided to keep my car after all.
9/14/2017
Sharon B. VERIFIED CUSTOMER
Vehicle Make : Range Rover
I found that James was very helpful,
along with the rest of the staff. He made sure that to keep
That I received updates throigh out the
Proses. Since it was a long process. The ca
Looks terrific and runs great. All in all it washtr
A great experience and I will be sure to
Recommend you, Thank you so much!
9/9/2017
Shelby S. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
My car was in the shop for an extra month because one of the technicians broke a piece of my car unrelated to any damage done by the accident. While I was updated with the status of the car I felt service king did not update the insurance about the extra time my car was going to be in the shop. Which then lead to the issue of who will pay the bill on my rental car. Finally when I got my car back the inside was absolutely filthy, I have white leather seats and it was clear when my car was being worked on in the shop plastic covers were not put on properly.
9/8/2017
Maritza M. VERIFIED CUSTOMER
Vehicle Make : Mazda
I like that they kept me updated on the status of my vehicle. I like the communication they had at all times.
9/3/2017
Elaine G. VERIFIED CUSTOMER
Vehicle Make : Ford
My truck looks great.
9/2/2017
John S. VERIFIED CUSTOMER
Vehicle Make : Jeep
Excellent.Jeep looks great.
8/31/2017
Michelle S. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Service King in South Austin, 7501 S IH-35, provides stellar service from the moment you walk in the door. They are courteous and professional. My service provider David Sauceda was great. This is the second vehicle that I have taken to this body shop and it couldn't be any easier. They had my Chevy Malibu looking brand new again! I'm very happy with the work they do and I'd recommend this business to anyone who needs it.
8/30/2017
Margot G. VERIFIED CUSTOMER
Vehicle Make : Kia
I was absolutely happy and satisfied with everything and being updated with my car. Thank you for everything. I would definitely recommend it to anyone to go to service king
8/27/2017
Donna S. VERIFIED CUSTOMER
Vehicle Make : GMC
Fast service
8/19/2017
Craig T. VERIFIED CUSTOMER
Vehicle Make : Honda
Everything was so easy - and everyone was so nice!! Thank you!!!