Very good service kept me informed as the process progressed by text
6/15/2016
Mary S. VERIFIED CUSTOMER
Vehicle Make : Nissan
Top notch service.
6/8/2016
James H. VERIFIED CUSTOMER
Vehicle Make : Ford
Heather made my experience one of the best when it comes to having work done on my vehicle. I would recommend Service King based on just my interaction with Heather. I'm also extremely pleased with the work.
6/4/2016
James S. VERIFIED CUSTOMER
Vehicle Make : Ford
Everything went very smooth...thank you
6/3/2016
George G. VERIFIED CUSTOMER
Vehicle Make : Lexus
Our Lexus looks brand new once again,
Great repair job,
Thanks
6/3/2016
Mary G. VERIFIED CUSTOMER
Vehicle Make : Kia
Great job.
5/29/2016
Bryan F. VERIFIED CUSTOMER
Vehicle Make : GMC
Awesome service and was done ahead of schedule
5/29/2016
Alek G. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Service in the lobby was nothing more than alright, there was no receptionist on a Friday afternoon and only advisors were scrambling to help everyone that was picking up their cars. When looking at my vehicle the rear bumber did not seem to be installed correctly, seems to me that when whomever reinstalled the bumber they tightened it too much causing the tips of the bumber to pertrude out from the body of the car. The advisor (heather) stated that's how it's suppose to look, even though I know for a fact that that is incorrect. Another problem was after I drove off the lot, my car notified me with several notifications that something was wrong with my tai lights, after pulling over I found that whomever had been working on my vehicle did not even finish connecting my taillights. The only positive experience was working with the Enterprise Car rental desk clerks.
5/28/2016
Clint C. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
You guys have been the best. I will never go anywhere else for auto body work!
5/25/2016
Matthew R. VERIFIED CUSTOMER
Vehicle Make : Dodge
Jessica was very professional and kept me updated in real time updates. The service I received was top notch. Friendly staff and easy to do business with. The end result is one happy customer. Thank you
5/24/2016
Marina R. VERIFIED CUSTOMER
Vehicle Make : Chrysler
You guys did an awesome job on my car i love it looks all brand new again i will sure send customers ur way for a job well done...
5/24/2016
Joanne B. VERIFIED CUSTOMER
Vehicle Make : Lincoln
Liked the attention to detail.
5/21/2016
William G. VERIFIED CUSTOMER
Vehicle Make : Kia
The absolute most amazing customer service experience ever and I don't throw those compliments around without merit. I have already emailed my insurance agent praising your business and will recommend you to anyone that asks.
Thank you so much!
5/15/2016
Mark H. VERIFIED CUSTOMER
Vehicle Make : Honda
That was the 1st time I have ever used Service King, your employees are outstanding, your service writer was really great guy, he knew his job well. Very nice, and he explained everything very well. Great service writer (Matt) in Leander. Not only that, but they did an awesome job on my car. It looked new, I will always come to service king for any of my work on my vehicle. I will also highly recommend Service King .
Thank you for great job!
5/14/2016
Katrina S. VERIFIED CUSTOMER
Vehicle Make : Ford
They were over a week late
They did not order the correct parts that were on car when brought into them
We were asked to settle on parts we were not expecting..... Felt pressured to do so in order to get the car back any time soon...... They kept the car for well over a month.
They offered nothing off deductible to compensate for all the inconveniences they imposed on me and my family due to mis handleing of our vehicle...
5/14/2016
Scott S. VERIFIED CUSTOMER
Vehicle Make : Subaru
Keep up good work!
5/14/2016
Tricia S. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Very satisfied with the whole process! No headaches, no hassles, able to get rental on-site. They kept me well informed and they washed and vacuumed by car!
5/14/2016
Nolan R. VERIFIED CUSTOMER
Vehicle Make : Ford
Thought I didn't want to be at a collision center, Service King Leander was amazing at completing the work I needed. Everyone was so kind and I genuinely felt like they wanted to make sure I got everything I wanted with the services and respected me as a customer. My service advisor Jessica was absolutely phenomenal! She made sure that everything was set before the repair and kept me up to date along the process. I appreciate her friendly but informative nature and when something was going to cost more than expected she called to let me decide on what I wanted to do. Again I hope to not need a collision center again but if I do I will be coming here because it was an amazing and positive experience.
5/13/2016
Jacob H. VERIFIED CUSTOMER
Vehicle Make : Honda
Repairs completed faster than expected, very professional. Excellent quality work. Would definitely return with future business.