Excellent customer service! Could not have been better!
8/9/2016
Shannon K. VERIFIED CUSTOMER
Vehicle Make : Nissan
Jessica is super helpful and professional.
8/9/2016
Dane T. VERIFIED CUSTOMER
Vehicle Make : Acura
I loved having my car cleaned before being returned to me. There's nothing nicer than getting a detailed car after a repair- very classy gesture.
8/4/2016
**** R. VERIFIED CUSTOMER
Vehicle Make : Toyota
Very nice job!
7/30/2016
Randy E. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Was told you would take care of front drivers fender from hitting deer that you missed when it was repaired first time.and that you did it but it is not fixed as I showed the rep I realize it was not your responsibility but if you say your doing something and that it's done I want to take your word for it. And I feel the agent I worked with needs to go back to hospitality school
7/30/2016
Susan F. VERIFIED CUSTOMER
Vehicle Make : Ford
Great team and great work. I appreciated the text updates and was surprised and happy it was ready on the first estimated date. Jessica was very nice to work with and was knowledgeable and professional. Thank you!
7/29/2016
Connie G. VERIFIED CUSTOMER
Vehicle Make : Acura
My car repair looks perfect.
7/28/2016
Robin F. VERIFIED CUSTOMER
Vehicle Make : Honda
Problems happen, but it's how a place deals with them. You dealt with the issue that came up well. And my car looks beautiful. Matthew Reiland is wonderful, and works hard to meet customer expectations. The young man who worked on Saturday 7/23 was very professional too. I appreciate your service, and am happy.
7/27/2016
John-michael D. VERIFIED CUSTOMER
Vehicle Make : Toyota
Everyone at the local Leander office was awesome! The remote customer care person completely messed up and never put me on the schedule but thw local Leander team made everything right. Thanks!
7/26/2016
Byron G. VERIFIED CUSTOMER
Vehicle Make : Honda
Friendly team and prompt updates via text message
7/23/2016
Darrin G. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Went as expected
7/22/2016
Lexi W. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Jessica was amazing, they were very accommodating and communicated beautifully.
7/22/2016
Nancy L. VERIFIED CUSTOMER
Vehicle Make : Honda
Very professional and well informed. My car was cleaned beautifully inside and out. If I had to do this again I would definitely choose this location.
7/22/2016
Ronald M. VERIFIED CUSTOMER
Vehicle Make : Ford
Great job
7/8/2016
Edward C. VERIFIED CUSTOMER
Vehicle Make : Lexus
Very professinal service and communication second to none.
Tammie is a true professional and always keeps you in the loop.
7/7/2016
James M. VERIFIED CUSTOMER
Vehicle Make : Scion
Well done
7/1/2016
Ivan V. VERIFIED CUSTOMER
Vehicle Make : Honda
The vehicle looks exactly as it came out the lot when I first purchased.. I was very impressed with the level of detail your team placed on my vehicle.. I also really love receiving the car repair status updates and phone calls.. I honestly thought my vehicle would take about a month or two to repair.. it was finished in 11 days! I hope I never have to go here again but if, God Forbid, someone hits into my vehicle again, I'll definitely get my repair done here.. Great Job! -Ivan V
6/29/2016
Sarah H. VERIFIED CUSTOMER
Vehicle Make : Lexus
I rescheduled my repair on Georgetown due to long wait time to reachedule at Leander, the lady there was great but could not view/check the estimate that was done at Leander. The car had to be transferred back to the Leander location after I dropped it off. I had to reiterate to everyone that I spoke with, that my deductible was waived by my insurance and it was not noted anywhere, as I had to explain the same thing to subsequent people.
6/25/2016
Justin K. VERIFIED CUSTOMER
Vehicle Make : Ford
I was happy with the customer service and keeping me posted along the way. Jessica was really helpful.
6/19/2016
Donald K. VERIFIED CUSTOMER
Vehicle Make : Jeep
Absolutely great service from Matthew & Service King team. Superior 5 star service.