The best thing about service King is the communications.. Either by text messages, website and the service adjuster ( Ronnie) the best hands down... Phone calls with updates. Not to mention the head **** the best in the world in my opinion.. He does a great job. Everyone deserves a rasie... Outstanding team effort... Thanks service King.
2/28/2016
Rachel K. VERIFIED CUSTOMER
Vehicle Make : Dodge
I have never been so satisfied by a product and its accompanying service. The staff were excellent and the guys did a great job. Thank you, Service King!
2/24/2016
Margery S. VERIFIED CUSTOMER
Vehicle Make : Nissan
several problems the first one would be that I got this survey at 7 in the morning on a day that I have off. It's hard to believe that I would need to have this link at 7 in the morning on a day off. Secondly I was charged 200 for something that is not supposed to be there and told that I couldn't get my car back until I paid it. I was supposed to be paying 100 for the vandalism and then 2:50 for the collision and then they charged another 100 when that one was not my fault and it's supposed to be paid for by the other person's USAA insurance they were at fault. add to that the fact that I had a 4 inch long scratch on my door I took pictures of both of my doors the last time I had work down there and that had to be done where the scratch was still there but it was more or less buffed out you can still see where the scratch was. This is the second time this happened at this particular service King. They don't seem to have enough room for the amount of cars in there a lot and they generally have no room between cars.
2/21/2016
Larissa R. VERIFIED CUSTOMER
Vehicle Make : Ford
Excellent customer service
2/16/2016
Ssfc Jesus. VERIFIED CUSTOMER
Vehicle Make : Dodge
Thank you for the excellent service. Ruby was very comforting and kept me well informed. Staff at both locations were extremely helpful. The car looks brand new again and I am grateful. Thanks.
2/15/2016
Strahlstaci Strahljeff. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Ronny was amazing! She was caring and on top of things through the whole process. Very satisfied!
1/31/2016
Christopher S. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Thank you for excellent service and care of our vehicle!
1/29/2016
Michaelcindy P. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Everything was perfect! Especially liked the way Roni stayed in contact with us about the status of the vehicle.
1/14/2016
Rosa Lee. VERIFIED CUSTOMER
Vehicle Make : Mercury
Car updates & Contact provided by Roni were great! All staff very helpful & professional.
1/13/2016
Dan S. VERIFIED CUSTOMER
Vehicle Make : Toyota
We felt like we were kept informed at all stages of the process and appreciated the friendly service from Roni and the crew. The work was done in a timely fashion with excellent results. We won't hesitate to recommend this Service King to friends and family.
12/21/2015
John B. VERIFIED CUSTOMER
Vehicle Make : BMW
Ruby was very nice and helpful while I was there. They also saved me a trip to autozone by replacing a bulb for me free.
12/18/2015
Steven T. VERIFIED CUSTOMER
Vehicle Make : Ford
I am so satisfied with your company I will never consider going anywhere else for my body shop needs. You work is fantastic.
12/17/2015
Pam H. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Ronni is absolutely fabulous!! I have had vehicles in service king several times. I believe a company is exactly as good as the person you deal with. She has always kept me informed and never missed a date she told me I could pick up me vehicle Absolutely the best I think I have ever delt with and I have been around 60 years and delt with a few.
Thank You Ronni !!!!
12/13/2015
Lilian U. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Great customer service and repair job!
12/8/2015
Andrew M. VERIFIED CUSTOMER
Vehicle Make : Dodge
goodjob
12/6/2015
Jane J. VERIFIED CUSTOMER
Vehicle Make : Honda
Very well done
11/28/2015
Karen O. VERIFIED CUSTOMER
Vehicle Make : Toyota
Wonderful service, my vehicle looks great!
11/27/2015
Nanci S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Ruby was AWESOME!! We have never had an accident and had to take in a vehicle for repair like that and she made it seem so easy! She was extremely friendly. I definitely know where to go now. Thank you so much for caring and making it as convenient as possible.
11/20/2015
Fidencio U. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Definitely worth the wait. My car drives and looks better than ever!