I had a wonderful experience at service king in San Marcos! Erik Adams was so great. He was helpful and kind and just a complete delight to deal with. I will definitely be back if I'm ever in need of a repair.
5/10/2016
Robert F. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Eric our rep was excellent!
5/3/2016
Karmina V. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Really happy I have my car back & that you all did a amazing job with everything thank you once again ????
5/3/2016
Paul P. VERIFIED CUSTOMER
Vehicle Make : Mitsubishi
Great work. Thanks
4/29/2016
Karen H. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Eric was absolutely amazing. This was by far the best experience I've had repairing my car. He deserves a raise !!!
4/28/2016
Mary P. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Fantastic service! Thank you for everything!
4/22/2016
Jacob W. VERIFIED CUSTOMER
Vehicle Make : Honda
Great service! Very professiona .
4/22/2016
Harry E. VERIFIED CUSTOMER
Vehicle Make : Toyota
PS I'm sorry I didn't have a next comment the receptionist at the counter was very professional too I'm sorry I didn't say anything about that you know you shouldn't overlooked your people everyone that I spoke to was great and once again thanks
4/20/2016
Eloy S. VERIFIED CUSTOMER
Vehicle Make : Dodge
Very helpful and courteous staff
4/20/2016
Andrea J. VERIFIED CUSTOMER
Vehicle Make : Lexus
Issues from beginning to end. Didn't have happy experience at all and letting USAA know about it. To b fair work done was ok sofas but we will see how it lasts. Would not recommend
4/17/2016
Cesar M. VERIFIED CUSTOMER
Vehicle Make : Nissan
Very awesome team. Was helped my Nancy and Eric. Very nice, and made the experience overall awesome.
4/16/2016
John A. VERIFIED CUSTOMER
Vehicle Make : Ford
****. One side of the bumper - the bolts were not tightened
2. One side of the lisence plate light wasn't anchored down & keeps falling off
3. Tried to put chrome bumper on truck even though front bumper is black
4. THE WORST PART - they left passenger window open & we had a storm last night. We are trying to dry it out but if we don't get it dry fast enough it will mildew and then we will have to pull out carpet & replace. Because of the rain & humidity in car all night - the ceiling fabric is falling down.
This is an older truck but in great condition before we brought it there. Now the inside is almost totaled!
4/14/2016
Laurey E. VERIFIED CUSTOMER
Vehicle Make : Hyundai
The service was great. I lived the updates. Ruby was very helpful and clear about all the repairs.
4/14/2016
Soonhwa S. VERIFIED CUSTOMER
Vehicle Make : Nissan
I deeply regret I had my car repaired there. When I start my car it doesn't work smoothly. I regret a lot
4/13/2016
Esper H. VERIFIED CUSTOMER
Vehicle Make : Honda
My experience here with Ruby was amazing! It all started with a bad experience. Customer service forgot to book my appointment, but when I spoke with the secretary at this location she was able to find me a spot to drop my car off for repair within that same day! The secretary, I forgot her name but she is Latina with short dark **** hair) is always super friendly when I come by. (Apparently I get into many accidents all the time, so she always recognizes me when I come in). I love this location! And I would never go anywhere else to get my car fixed!!! A
3/15/2016
Richard L. VERIFIED CUSTOMER
Vehicle Make : Mazda
Excellent final product. Can not tell that I took out a deer with the front of my little car.
3/13/2016
Felina O. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I was satisfied although there was an entire week where I didn't get any notifications about the status of my vehicle. It went passed the date it was suspected to be completed and I had to call multiple times to see what was going on. There was also a coupld times when the receptionist couldn't pull up my file by my name. Not sure of the issue on that but better communication would be appreciated next time. Thanks for everything, the staff was super friendly! And my car is back to normal so far!
3/11/2016
Jolene W. VERIFIED CUSTOMER
Vehicle Make : Toyota
Very helpful and professional service
3/11/2016
Ron T. VERIFIED CUSTOMER
Vehicle Make : Toyota
Ronnie and the entire staff were exceptional. Very courteous. The message system is a bit annoying and the time line for repair according to the message was never accurate.
3/10/2016
Tyler C. VERIFIED CUSTOMER
Vehicle Make : Ford
Service King did an amazing job everyone was extremely nice and got my car looking great again!!!