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Real Reviews from VERIFIED CUSTOMERS
Natalie D. VERIFIED CUSTOMER
Vehicle Make : Nissan
Always excellent experience (you've repaired my car more than once), quick turn around, friendly, great service. Would recommend your business for any auto repairs. Thank you.
4/17/2015
Hiram J. VERIFIED CUSTOMER
Vehicle Make : Honda
Thanks for a job well done.
4/17/2015
Shiela P. VERIFIED CUSTOMER
Vehicle Make : Nissan
Sam Henkels of service king in conroe is an asset to your company..very efficient, reliable and helpful..I would recommend your company to mu friends because of yourbgood service
4/10/2015
Steven P. VERIFIED CUSTOMER
Vehicle Make : Jeep
The "service" performed was absolutely terrible. ****.). The paint work was not smooth and matching existing paint. Had an orange peel effect in several locations. White paint was found on areas that were to be painted black. The body work was not properly sanded and plastic was showing from the original mold from the manufacturer. It should have been sanded period before being painted. The body work also didn't fit correctly. The rep blamed the poor fit on non-factory parts that the insurance company approved. This doesn't not explain the horrible paint work. The insurance company indicated after the fact that the after market parts are only to be used if they work. So I question the validity of the comments made by Service King. Finally we were promised at the beginning that we would be updated by text throughout the repair process. We received no texts until when...after delivery of our vehicle. We had to chase Service King for updates about our vehicle. The time of repairs took **** week longer than expected. I would be okay if it was done correctly. My overall impression of service King is that they have no Quality Assurance prior to delivering vehicles to customers.
4/10/2015
Ronald A. VERIFIED CUSTOMER
Vehicle Make : Nissan
The team at service king was outstanding . Service was the best . They did an excellent Job on my car . I would highly reccomeed To family and friends . I give them a 10 for Excellent !
4/8/2015
Catherine W. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great Team!
4/7/2015
Gary M. VERIFIED CUSTOMER
Vehicle Make : Kia
All of you were very professional!
4/4/2015
Mike C. VERIFIED CUSTOMER
Vehicle Make : Toyota
Good job by everyone at the Conroe shop
4/3/2015
Christopher R. VERIFIED CUSTOMER
Vehicle Make : Fiat
I sent an email to the corporate website on 03-31-2015 requesting a return phone call. Although I finally picked up my car this afternoon 04-01-2015 the repair took 15 days. Was a minor repair approximately 1450.00 very few parts needed to be replace and the original time quote was five days. Still waiting to get that phone call.
4/2/2015
Michael Robyn. VERIFIED CUSTOMER
Vehicle Make : Dodge
Looks fantastic
3/19/2015
Nancy C. VERIFIED CUSTOMER
Vehicle Make : Ford
We were very satisfied with our experience at Service King. Our repairs were done in a timely manner, and Rick was always available to answer any questions. Very professional organization.
3/14/2015
Dawna S. VERIFIED CUSTOMER
Vehicle Make : Ford
Ruck was great kept me updated by email and it was ready when he said it would be. This was a much better experine that I had last time at service king
3/2/2015
Ernestine D. VERIFIED CUSTOMER
Vehicle Make : BMW
Service Rep Rick Hendricks should get a pat on the back - Made this experience as painless as possible. Service King certainly lives up to its name.
2/27/2015
Jerry D. VERIFIED CUSTOMER
Vehicle Make : Toyota
Your text messages are incorrect and annoying.
2/27/2015
Maurice D. VERIFIED CUSTOMER
Vehicle Make : Toyota
Rick kept me up to date on the progress and was very pleasant to deal with. Chelsea was very courteous and professional. Enterprise was no hassle at all. Everything was as it should be and better.
2/21/2015
Nelson M. VERIFIED CUSTOMER
Vehicle Make : Dodge
Appreciated the update, and the fast repair. Excellent work. Now am able to go out of state to visit family for the holidays. Thanks again.
12/24/2014
Jonathanalyse L. VERIFIED CUSTOMER
Vehicle Make : GMC
Rita was GREAT!!!!!! Made the experience easy and simple...
11/20/2014
Kendra P. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Ms Rita Wheeler was absolutely amazing over the phone and in person. And this Service King kept up with the updates on my car. This is a much better Service King than the other one I've been to in the past.
10/9/2014
Joel H. VERIFIED CUSTOMER
Vehicle Make : Toyota
Rita provided excellent customer service. It is very clear that service and quality are her utmost priorities. I'm very impressed with the superb repair work completed on my truck. Service King and Rita are at the top of my recommendations to family and friends.
3/6/2014
Daniel H. VERIFIED CUSTOMER
Vehicle Make : Ford
The repairs look like it never happened. Looks like it came straight from the factory. Very satisfied.
3/6/2014