Communication about my vehicle was consistent. Everyone had great customer service skills!!
7/24/2016
Mohammad U. VERIFIED CUSTOMER
Vehicle Make : Toyota
Very cooperative staff, and work well done.
7/21/2016
Patti T. VERIFIED CUSTOMER
Vehicle Make : Ford
The lady at the front desk was so helpful and very kind to me. Tammy was unprofessional, never returned my calls after countless voicemails, was never up to speed on my case, did not know what nationwide was. Just very lost and no help from Tammy
7/21/2016
Ashley B. VERIFIED CUSTOMER
Vehicle Make : Nissan
Jeff was so helpful in answering my questions and did a great job taking care of my car! Thank you so much!
7/21/2016
Renata F. VERIFIED CUSTOMER
Vehicle Make : Ford
Thank you for the text message updates. Those kept informed instead of guessing if progress was as planned. The customer service is superb!!
7/21/2016
Daniel B. VERIFIED CUSTOMER
Vehicle Make : Toyota
Looks great. Liked the text updates. Thanks.
7/13/2016
Jenny M. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I really appreciated the regular updates with the status of my vehicle.
7/13/2016
Natalie L. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Tammy was great at communicating the time frame and working with my schedule. My vehicle was super clean when I picked it up. Everyone was very friendly and informative throughout the entire process.
7/12/2016
Vernon W. VERIFIED CUSTOMER
Vehicle Make : Ford
Jason did an outstanding job explaining everything to me and keeping me updated til completion.
7/9/2016
Richard S. VERIFIED CUSTOMER
Vehicle Make : GMC
Jason B did a excellent job tomball location
7/8/2016
Gordon H. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Awesome job. Faster than I thought.
7/3/2016
Randee W. VERIFIED CUSTOMER
Vehicle Make : Jeep
Repairs were not to my satisfaction the 1st time I was told my Jeep was ready. The 2nd time I went to pick up my Jeep it had to be sent back to the back to have the buffing completed. I left with my Jeep only to immediately return because the service person who tinted the driver side window, cut my rubber trim with a razor blade, and then I had to call back again because the used mirror that was used to replace my mirror has defects in the mirror.
7/2/2016
Mark D. VERIFIED CUSTOMER
Vehicle Make : BMW
We were happy with the quality and service. Car was completed when promised.
7/2/2016
Dee O. VERIFIED CUSTOMER
Vehicle Make : Ford
the Tammy did an excellent job with my repairs as well as making me feel as comfortable as I possibly could be
7/2/2016
Gary B. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Everyone was extremely nice!!! Very pleased!!
7/2/2016
Matthew S. VERIFIED CUSTOMER
Vehicle Make : Honda
They had my car for almost a month for a 12hr job.
I called the day before I was meant to pick it up (3 weeks into having my car) and they said it would be another week and a half because they hadn't started working on it. They ended up working on it and getting it all back together 4 days after I called them. (3 days after promised time instead of ****.5 weeks) Everything was such a hassle and finally I pulled up in my driveway and apparently a "brand new" part under my car that I was assured was new and "screwed on tight" ..fell off. There was a missing lug nut& broken stud on my wheel that they admitted to breaking but didn't replace and I got a note in my cup holder saying YOUR CAR IS NASTY. Worst experience ever.
7/2/2016
Jason B. VERIFIED CUSTOMER
Vehicle Make : Ford
Tammy was excellent and kept me up to date. Thank you for the easy transaction.