I am well pleased with the work done on my car.Everything was handled very professionally from beginning to end. I appreciated the updated texts. I would highly recommend Service King to my friends and family. Thanks again for the beautiful job done.
9/22/2016
Castillo R. VERIFIED CUSTOMER
Vehicle Make : Kia
Good advisor. Always kept me updated
9/21/2016
Guy D. VERIFIED CUSTOMER
Vehicle Make : Subaru
Tammy Phillips did a great job of evaluating the damage! Even after finding about $****,000 MORE, she managed to have my car finished EARLY! I'm very impressed by both her and the quality of work that was done!
9/16/2016
Terry L. VERIFIED CUSTOMER
Vehicle Make : Ford
Very pleased with the Service ... And had me in out in a timely manner ...
Thx Servive King !!!
9/15/2016
Jason R. VERIFIED CUSTOMER
Vehicle Make : Jeep
Excellent. Jeff was great
9/15/2016
Cynthia C. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Jason did a great job.
9/13/2016
Richard B. VERIFIED CUSTOMER
Vehicle Make : GMC
Absolutely terrible! Will be contacting manager 1st thing Monday. Picked truck up this morning, did not want to take delivery, but employee working at time advised that I had no choice because he is not employee who determines how/when insurance company/shop would allow for me to leave my truck for additional required repairs (non matching paint, pitted paint with obvious over spray, masking tape residues), while providing me with rental car again. He said that I'd have to work it out with manager. TOTALLY UNACCEPTABLE!!!!!
I am beyon livid! I will be in Washington DC this next week, which is why employee wasn't sure, as stated above, weather I could leave truck in shop until next Saturday. Truck was scheduled for completion on 9/7/16, but manager contacted me on that day, at which time he stated how he needed 2 more days to address what he described as "work that didn't meet his expectations." THOSE ADDITIONAL DAYS IN SHOP DID NOTHING TO ADDRESS SUBSTANDAD! WORK.!!!! Bottom line...No excuse for manager to recognize that vehicle should have never been deemed as ready for pick up! Horrible work, half **** service. I will be coordinating with Geico to hopefully be allowed to take my truck to different shop that does good work. I saw some negative customer reviews for Service King on Internet, but l obviously failed to heed reviews stating that no one should use Service King. How anyone could deem completed repairs to be acceptable and up to standard is beyond me! I have plenty of new pictures to prove it!!!
I will be contacting GEICO first thing on Monday. I would never recommend your establishment for accident repair. PATHETIC!!!!
Rich Bohan
****-****-xxxx
9/11/2016
Tami C. VERIFIED CUSTOMER
Vehicle Make : GMC
Tammy was excellent. She kept me informed about my car. She was professional and courteous.
9/11/2016
Jesse B. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Quick and painless! Great work!
9/9/2016
John R. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Very professional approach to satisfying the customer. This is my second experience with Tammy Phillips She is a 10 in her profession. Extremely excellent job.
9/7/2016
Phillip P. VERIFIED CUSTOMER
Vehicle Make : Dodge
Absolutely awesome! I really appreciated being notified of the status and progress of my repairs. Turn around time was very quick. The quality and craftsmanship the body shop techs tperformed on my vehicle was fantastic. I am completely impressed with the services provided by Service King and staff.
9/4/2016
Chieri S. VERIFIED CUSTOMER
Vehicle Make : Ford
It was a easy transaction and the work was well done.
9/4/2016
Andy H. VERIFIED CUSTOMER
Vehicle Make : Toyota
Good overall experience.
9/1/2016
Jose G. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Great customer service my advisor was great at keeping me up to date everyday with my car!
9/1/2016
Sara P. VERIFIED CUSTOMER
Vehicle Make : Dodge
ThanKS so much for making this difficult time less stressful.Jason Baxter Excellent customer service and very professional.
9/1/2016
Kandy H. VERIFIED CUSTOMER
Vehicle Make : Toyota
Felt rushed.. Didn't repair all repairs, had to return because area was missed, didn't throughly review what was done when picked up, poor paint job, white specks looks like thin area not painted well
8/31/2016
Khatija S. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Very professional and Corteous service offered.
My personal adjuster was knowledgeable and professional
and kept me informed throughout the process.
8/28/2016
Jamie P. VERIFIED CUSTOMER
Vehicle Make : Ford
Jeffrey my service advisor was great to work with. Professional and good at answering any questions I had. I will highly recommend service King to everyone. Job well done! Super handy having rental cars on site too.
8/28/2016
Glenda Diaz. VERIFIED CUSTOMER
Vehicle Make : Dodge
Excellent service
8/26/2016
Amy M. VERIFIED CUSTOMER
Vehicle Make : Honda
They were SUPER FAST repairing my vehicle. Everyone was very professional and they kept me up to date throughout the entire process. Would definitely recommend Service King to family and friends.