Jason Baxter did a great job with all his great customer services and keeping me up dated .
10/9/2016
Clay S. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Very efficient customer service. Delivered vehicle beautifully
Done a day early.
I would prefer to deal directly with the service center than to go through a call center for scheduling.
10/8/2016
Steven F. VERIFIED CUSTOMER
Vehicle Make : Acura
Tammy Phillips provided excellent client service! She set a good expectation on the schedule for repairs, and then she pushed to get the repair done early to save me money on the rental car costs. She kept me well informed of the repair and was very friendly throughly the entire process. Thank you Tammy!
10/8/2016
John A. VERIFIED CUSTOMER
Vehicle Make : Dodge
We had to call several times to check the status of the vehicle because the message stated that it was ready but it was not the case when I called. If the text messages and date of completion was more accurate and a courtesy call could have been placed to let us know exactly when the car will be ready for pick up instead of us calling daily due to the status text messages stating that it would be ready on the day to day basis. It could have been handled in a more professional manner.
10/8/2016
Dale Z. VERIFIED CUSTOMER
Vehicle Make : Ford
Customer service was excellent and we very satisfied with the level of detail given to our repair. There were able to also take care of a parking lot dent on the door for ****/3 of the price quoted by our Ford dealer. The repair was done with repainting.
10/7/2016
Tamesha S. VERIFIED CUSTOMER
Vehicle Make : GMC
Great shop to work with.
10/1/2016
Monica B. VERIFIED CUSTOMER
Vehicle Make : Dodge
Perfect experience
9/30/2016
Kimberly T. VERIFIED CUSTOMER
Vehicle Make : Nissan
Great service! Professional and informative
9/29/2016
Barbara C. VERIFIED CUSTOMER
Vehicle Make : Ford
Everyone was very nice and helpful. I really appreciate everything
9/29/2016
Jennifer L. VERIFIED CUSTOMER
Vehicle Make : Nissan
Great service!
9/29/2016
Angela S. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Customer service was great!
9/28/2016
Rachel L. VERIFIED CUSTOMER
Vehicle Make : Buick
Quick service. Kept in touch with me almost daily to let me know progress. End result looks great!
9/27/2016
Chong P. VERIFIED CUSTOMER
Vehicle Make : Nissan
You are texting the wrong person. How many times do I have to tell you? Some poor person named Chong must be wondering what you've done with his car. Go find his number and contact him asap.
9/27/2016
Susan E. VERIFIED CUSTOMER
Vehicle Make : Honda
Jeff was wonderful in his explanations of what was being done and what the progress was
9/26/2016
Dorothy And. VERIFIED CUSTOMER
Vehicle Make : Toyota
Please contact me as I have had a horrible experience and would like to make complaints about location #58
9/23/2016
Pamela L. VERIFIED CUSTOMER
Vehicle Make : Cadillac
My service advisor Tammy Phillips was AWESOME! I requested her personally based on my last experience with her. She got my car pushed through TWO DAYS faster than the original estimate! I was so thrilled to get my car back looking fabulous AND ahead of schedule! 3rd time Service King customer. Will continue to utilize Service King and recommend to friends & family.
Pam Lorentz
9/23/2016
****B. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Easy communication and good job
9/23/2016
Linda W. VERIFIED CUSTOMER
Vehicle Make : Hyundai
The main problem was not knowing the status of my car while in the shop for five days. I had to go by and call a couple of times to find out the status of the repair and when it might be completed.