The whole experience was great, thanks to Tana & Tammy for all they did.
7/29/2017
Jennifer C. VERIFIED CUSTOMER
Vehicle Make : Honda
Fast, friendly and informative service!
7/29/2017
Clinton S. VERIFIED CUSTOMER
Vehicle Make : Nissan
It was easy and everyone was a pleasure to work with
7/28/2017
Isaac M. VERIFIED CUSTOMER
Vehicle Make : Mitsubishi
You finished 4 days early, which was great. It was nice getting text updates as well.
7/28/2017
Karen M. VERIFIED CUSTOMER
Vehicle Make : GMC
I appreciated how quickly you finished the work on my Yukon. It was also very nice to have the inside vacuumed.
7/27/2017
Evette B. VERIFIED CUSTOMER
Vehicle Make : Kia
They did a wonderful job I love everything they done to car it's like It's just came off the lock thanks again
7/27/2017
Dennis G. VERIFIED CUSTOMER
Vehicle Make : Scion
The team did a great in repairing my vehicle. Tammy, the service rep, was very helpful in dealing with the insurance claim and setting up the repairs and with follow up. I have recommended the Tomball location to others for repairs and will continue to do so. Thanks for a great experience dealing with a not so great situation, that being the work needed on your car because you were involved in an accident.
7/26/2017
Richard S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Tammy was fantastic in helping everything to go smoothly!
7/25/2017
Steve G. VERIFIED CUSTOMER
Vehicle Make : Ford
Jana was outstanding in both her professional expertise and customer service. Michele at the front desk was also very helpful and pleasant to work with.
7/24/2017
Clive W. VERIFIED CUSTOMER
Vehicle Make : Mazda
Tammy was amazing and kept up up to date on all the repairs on our vehicle. Thank you for the exceptional service.
7/22/2017
Barry T. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Everything went well. Very happy with the service!
7/21/2017
Ms D. VERIFIED CUSTOMER
Vehicle Make : Ford
Tammy Phillips is the greatest ever. She is the entire reason why I keep using service king for all my repairs. She goes out of her way to make sure the customer is happy and keeps them informed of the repairs from start to finish. Thank you again Tammy for all that you do!
7/21/2017
Christopher E. VERIFIED CUSTOMER
Vehicle Make : Ford
She was great and had constant contact!
7/19/2017
Karen C. VERIFIED CUSTOMER
Vehicle Make : Kia
"Update" texts said car was being repaired on schedule. Day it was promised, (Friday) I had to call & was told it would not be done until probably Tuesday. When I asked why the discrepancy, I was told "well those are automated texts." This is an unacceptable excuse. They clearly knew before Friday 5pm the car was NOT on track but I was not informed. When the car was finally finished, it REEKED of smoke (to which I am allergic) inside as well as through the a/c & both "trip" odometers had been zeroed out, leading me to believe that the extra weekend it took to "repair" was a free transportation weekend road trip on my dime for someone who works in the shop. My insurance company will also be informed of this situation.
7/18/2017
Elizabeth H. VERIFIED CUSTOMER
Vehicle Make : Honda
This is our third time having y'all take care of one of our vehicles and every time Tammy is very helpful in updating us and letting us know the step by step process but also tries to keep cost down and makes sure our cars are like brand new so thank you so much for always taking care of us.
7/15/2017
Michelle D. VERIFIED CUSTOMER
Vehicle Make : Toyota
It was a very good experience in our part. Those daily updates on the progress of our car repair, was just fantastic.
7/15/2017
Carole D. VERIFIED CUSTOMER
Vehicle Make : Range Rover
Super nice!
7/12/2017
Jose C. VERIFIED CUSTOMER
Vehicle Make : Jeep
Zack provided awesome customer service. Very pleased with how he handled my claim
7/9/2017
Mary H. VERIFIED CUSTOMER
Vehicle Make : Toyota
Kept up to date on repairs. Very professional staff.
7/8/2017
Margaret B. VERIFIED CUSTOMER
Vehicle Make : Toyota
The staff is thoughtful and personable. They made this a convenient experience and the car looks great. Tammy Phillips was my service representative and she was very professional and GOOD! The front desk lady was also very helpful and pleasant. Thanks.