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Real Reviews from VERIFIED CUSTOMERS
Ashley N. VERIFIED CUSTOMER
Vehicle Make : Kia
Dante was very kind and helpful. Give that man a raise ;)
8/22/2015
**** D. VERIFIED CUSTOMER
Vehicle Make : Toyota
Very professional in all aspects of service. Give them all a "10"
8/22/2015
Tami J. VERIFIED CUSTOMER
Vehicle Make : Infiniti
I walked into SK before calling USAA. I called them on-site; and was handled promptly. The Adjuster went to SK on next business day. Extensive repairs were made within projected time. Work is guaranteed. Enterprise on-site was very convenient. Thank you!
8/20/2015
Stacey W. VERIFIED CUSTOMER
Vehicle Make : Audi
Excellent Customer Service!!
8/19/2015
April H. VERIFIED CUSTOMER
Vehicle Make : Ford
The "after market" part hung noticeably lower on the under carriage and I my concerns were not taken seriously. The alignment and handling of my car is very "rough" and shaky now.
8/17/2015
Phillip H. VERIFIED CUSTOMER
Vehicle Make : Toyota
Thank you for the quick turnaround on getting my car back to me!
8/16/2015
Janet T. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Only that State Farm should be working on Saturday, I will be changing insurance providers
8/14/2015
Andrea G. VERIFIED CUSTOMER
Vehicle Make : Ford
All was well
8/14/2015
Frank P. VERIFIED CUSTOMER
Vehicle Make : Nissan
When I first walked in I was greeted like I was family. There was a black woman at the reception desk, I did not get her name. She was incredible, she made what is a stressful time easy. Then there is Dave, the State Farm adjuster. He was excellent, he took me through the process, from start to finish. He always greeted me like I was his friend. I have nothing bad to say about your company. I would recommend your place 100%. You gained a customer for life, I hope I never have to come back. But if i do get into a wreck, your my go to place.
8/14/2015
Linda M. VERIFIED CUSTOMER
Vehicle Make : Scion
Very nhelpful and easy to deal with
8/14/2015
Peggy W. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Appreciated updates on progress of repairs
8/13/2015
Cinnamon C. VERIFIED CUSTOMER
Vehicle Make : Pontiac
Very helpful, easy to DSL with. Jason was fantastic.
8/12/2015
Bang N. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great service ! Thank you so much for your attentive work to take care my Venza ! Have a good busyness !
8/10/2015
Juliet B. VERIFIED CUSTOMER
Vehicle Make : Ford
My repair was completed sooner than expected. The ladies who greets everyone was very pleasant and knowledgeable. Dante was very professional and accommodating.
8/10/2015
Carl W. VERIFIED CUSTOMER
Vehicle Make : Ford
Great Custmer Service from the receptionist to manager Mr. Alex Leal
8/8/2015
Lee C. VERIFIED CUSTOMER
Vehicle Make : Jeep
The job done was good. People there are nice and friendly. There are a couple of things you can improve, like more parking spaces. Cars were parked everywhere. It was hard to get in and out. Also, you need a direct phone line and bypass the menu. I was on hold for 10 minutes.
8/8/2015
Everett S. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
My "rep", Alex Leal, was outstanding. He kept me informed every step in the repair process. The receptionists were all friendly, helpful, and always knew my name when I called. This was my second time dealing with Service King, and both encounters were great. You are truly focused on the customer and a positive customer experience. I was even able to have repaired previous work done by Service King with no issue. They stood by their workmanship guarantee.
8/7/2015
Renee G. VERIFIED CUSTOMER
Vehicle Make : Dodge
A wheel was replaced that does not match my other rims....I have brushed aluminum wheel and a chrome wheel was put on....the car is 4 years old. I don't know if the wrong wheel was ordered or the chrome wheel used intentionally because it is cheaper.
8/7/2015
Taylor W. VERIFIED CUSTOMER
Vehicle Make : Ford
Awesome customer service and overall service. Thanks....you guys are great!
8/7/2015
Quinten L. VERIFIED CUSTOMER
Vehicle Make : Ford
Mr Alex Leal provided excellent customer service.
8/7/2015