The person that gave us an excellent service was Fred Keh who never gave up in following up in processing the claim The delivery of the car was way done before the projected time line and for that me and my wife was extremely grateful. Mr Fred Keh updated us on a daily basis with multiple texts assuring us of the progress. I've never been helped by such a person who makes more than an extra mile to their customers. Most of the agents I've dealt with in the past would not even return my call for weeks But with Mr Fred Keh he was always there to help us thus making this experience with Service King a pleasant and wonderful and excellent service provided to us . This is the second time I've brought this car in your shop The first one was good experience but this second one is so far our best experience of repairs services we've had . Thank You Mr Fred Keh and to Service King in making this a five star extremely pleasant experience We appreciate it !!!!!
9/15/2016
Christa I. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Everyone from the ladies at the front desk to my rep, Fred; were very professional and a pleasure to deal with. Fred went above and beyond from the very beginning. He ensured that I understood the process and timing. He was diligent with his updates and was able to get the work completed ahead of schedule.
I am so impressed with his exceptional customer service, I will be sure I request your service center again for any future work.
You are extremely lucky to have someone like Fred on your team. Employees like him, with the customer service skills, are extremely rare these days. Do all you can to keep him!
Thanks for making my vehicle beautiful again!
9/14/2016
Naila S. VERIFIED CUSTOMER
Vehicle Make : Toyota
I had a wonderful experience. Michael is so friendly, professional and helpful; the experience couldn't have been any better!
9/14/2016
Fonda M. VERIFIED CUSTOMER
Vehicle Make : Honda
Very good.
9/14/2016
Christi T. VERIFIED CUSTOMER
Vehicle Make : Ford
Everyone was extremely professional! Fred handled everything and kept us updated on a daily basis. We have used Service King before and will continue to do so. Thanks so much for excellence in all you do! A rare commodity in this day and time!
9/13/2016
Carlana E. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Great communication
9/11/2016
Jasmine M. VERIFIED CUSTOMER
Vehicle Make : Jeep
Awesome service!
9/11/2016
Kimberley C. VERIFIED CUSTOMER
Vehicle Make : Toyota
I was in a minor fender bender back in January & the insurance company sent me to Service King & they did such a good job from beginning to end from the front door to the back from the rental to the repairs. That's why I chose Service King this time to do the repairs for this fender bender and I received the same service. Job well done Service King & Enterprise
9/10/2016
Theo C. VERIFIED CUSTOMER
Vehicle Make : Toyota
The work done was exceptional. Excellent customer service.
9/10/2016
**** O. VERIFIED CUSTOMER
Vehicle Make : Honda
Very good service
9/10/2016
Stephenne T. VERIFIED CUSTOMER
Vehicle Make : BMW
Excellent customer service!
9/10/2016
Gladys P. VERIFIED CUSTOMER
Vehicle Make : Ford
My service advisor was Fernando Luna and he was very kind, courteous and professional. I would definitely recommend this Service King to others.
9/9/2016
Charles S. VERIFIED CUSTOMER
Vehicle Make : Lincoln
Fred was fantastic. The communication he provided was first rate.
The car turned out exactly as I expected.
Should I ever need body work done in the future, service King is where I'll go.
9/9/2016
Courtney B. VERIFIED CUSTOMER
Vehicle Make : Ford
Car was fixed in 2 days! Thanks!
9/9/2016
Jesse E. VERIFIED CUSTOMER
Vehicle Make : Ford
The repair to the passenger side door is visible in natural lighting.
9/5/2016
Amber C. VERIFIED CUSTOMER
Vehicle Make : Kia
Way to keep to your word! GOOD JOB.
9/4/2016
Shirley C. VERIFIED CUSTOMER
Vehicle Make : Toyota
I appreciate the professional approach and well organized services that Service King provided. Thanks so much
9/4/2016
Jacob N. VERIFIED CUSTOMER
Vehicle Make : Hyundai
I enjoyed the employees professional attitudes from the front desk to the rental. 10 stars for fred...that handle both my claims...
9/3/2016
Raemene M. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Fred was very proffesional and friendly. He always kept me updated with my repairs and he explained every step of the process. I thought that the process was very easy and worry free. Overall my experience here was more than satisfactory.
9/3/2016
Sofia J. VERIFIED CUSTOMER
Vehicle Make : Honda
Service was great and the staff were very helpful. Great customer service!