Fred was great, explained everything pre-repair and post-repair. All the details of what was being done and why. It was great.
1/6/2017
Monique S. VERIFIED CUSTOMER
Vehicle Make : Nissan
Really helpful, anmd thoughtful. Really preciate them
1/6/2017
Zhiling W. VERIFIED CUSTOMER
Vehicle Make : Toyota
Im very happy with the job done by Marcos ****. He is easy-going, friendly, and kept me updated with my cars status throughout the repair. He even finished the job one day ahead of time. Thanks a lot, Marcos and ServiceKing!
1/5/2017
Rolika F. VERIFIED CUSTOMER
Vehicle Make : Nissan
My car looked great!
1/5/2017
Beverly V. VERIFIED CUSTOMER
Vehicle Make : Nissan
Your service representative Fred, is the best, I love the customer service. I was kept in the loop on what service and repairs was being done to my car at all times. Thanks
1/5/2017
Jearon H. VERIFIED CUSTOMER
Vehicle Make : GMC
Customer service was excellent all around. Place was welcoming. Jason Holland was a pleasure to work with. He was well informed/knowlegeable about the repairs needed for my car. The process was easy and smooth throughout. Jason kept me up-to-date daily via phone and/or email on the progress of my car. The work was completed to my satisfaction within the estimated time frame. I have no complains and would have to rate my Service King experience pretty close to perfect 10 out of 10.
1/2/2017
Bernice H. VERIFIED CUSTOMER
Vehicle Make : Toyota
The work was satisfied,for now haven't had a chance to drive it any where. Problem between one of the representative putting information in right, the Insurance company, the adjuster not being notified.2 months in shop waiting on paper work and payment. Your new representative work with me today with my help.
12/31/2016
Wasif S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great service
12/31/2016
Steven R. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Everybody was cool
12/31/2016
Amelia M. VERIFIED CUSTOMER
Vehicle Make : Nissan
Thank you to Fred who updated me daily about my vehicles progress ! Awesome service !
12/30/2016
Martha S. VERIFIED CUSTOMER
Vehicle Make : Ford
Jason Holland is a great service advisor!! He is easy to work with. Very friendly man!! He kept me posted of my SUV repairs progress. I really appreciated it very much. Thanks for making my experience painless and satisfying!
12/28/2016
Jenesha J. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
My experience was excellent. Fred worked with me the whole way through the repairs. My car looked brand new like it was straight off the lot. Thanks service king even the receptionist is so friendly.
12/24/2016
Saul O. VERIFIED CUSTOMER
Vehicle Make : Ford
Your service was terrible. Your lack of professionalism to meet deadlines was abundant ( 4 deadlines in 25 days) without communication and avoidance to BE TRANSPARENT and state the facts for not meeting deadlines. I had to complain to get feedback. When you claimed to have finished my vehicle, it was missing the AC port caps in the evac ports. You also used cheap parts to replace my LED fog lamps claiming that's the insurance approved parts.
I will not let you service any of my vehicles in the future nor recommend you to anyone.
12/24/2016
Rebecca T. VERIFIED CUSTOMER
Vehicle Make : Ford
Was very satisfied on how they kept me updated
On the repairs I would most definitely refer
My friend and family to Service King
Thank you very much for your great service
12/23/2016
Rene R. VERIFIED CUSTOMER
Vehicle Make : Chrysler
Great service
12/23/2016
Anh D. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great job
12/21/2016
Jenny C. VERIFIED CUSTOMER
Vehicle Make : Toyota
I received great and fast service very happy i got my car fix taken there.
12/20/2016
Shante M. VERIFIED CUSTOMER
Vehicle Make : Acura
Fred Keh was upbeat, friendly, and helpful during the process. He set me at ease from the beginning.
12/19/2016
Cherryl H. VERIFIED CUSTOMER
Vehicle Make : Jeep
A bit pricey
12/18/2016
Jessica W. VERIFIED CUSTOMER
Vehicle Make : Ford
I LOVED getting the text messages on the status of my truck. Nice touch! Thank you! :)