The repair to my GMC was completed. However, my vehicle was with SK for almost 2 weeks and when I get there they tell me that my passenger door handle is busted. I know everything about my vehicle and I don't think I brought it in like that. Subsequently, I ask you guys to go ahead and order the part ($105) to fix it. I'm not sure how many SK employees had access to my vehicle, but to learn of this when I come to pick it up is very disappointing and not during the various communications with my service rep during the repair process.
9/29/2017
Edwin A. VERIFIED CUSTOMER
Vehicle Make : Toyota
Only one day past completion but at this stage it appears that the job was done right . Very friendly personnel .
Your parking area is an accident waiting to happen . If one did not know better you would imagine that this is by design to increase accidents and business.
It may sound harsh but it is realistic.
9/23/2017
Charlie R. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Awesome staff
9/21/2017
Ty B. VERIFIED CUSTOMER
Vehicle Make : Ford
My service representative never corrected my deductible and it caused an issue when checking out. I was supposed to have two quotes and he never did the second one until we brought in for the first repair. Maybe he did not care I do not know but he was not focused on my account or service.
The back piece on the tailgate was not secured properly until I pointed it out.
It appears you do good work an we may try again with a different rep for two other projects
9/20/2017
Inez J. VERIFIED CUSTOMER
Vehicle Make : Mercedes
I was completely satisfied with my car experience at Service King.I was also impressed at how my service advisor kept me informed as to the progress of the Car repairs . I was advised each day as to what was being done. Alex Villa was very kind and courteous . I would have no problem referring customers to Service King . I was definitely a satisfied customer .
9/19/2017
James S. VERIFIED CUSTOMER
Vehicle Make : Ford
Great service. Kept me informed through the whole process.
9/16/2017
Irma V. VERIFIED CUSTOMER
Vehicle Make : Dodge
Very good
9/16/2017
Juan S. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
My rep Daniel Yi was very helpful. He got my car in and out pretty quick. He kept me informed with the stages of completion my truck was in. Excellent work on his behalf.
9/14/2017
Donnie M. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Great job! !!!!
9/12/2017
Aaron E. VERIFIED CUSTOMER
Vehicle Make : Jeep
????
9/10/2017
Joseph C. VERIFIED CUSTOMER
Vehicle Make : Nissan
Although Joe was great at keeping me informed, when we received our car back yesterday there were and still are ants in the car on the drivers side.
9/10/2017
Seun O. VERIFIED CUSTOMER
Vehicle Make : Lexus
Adam is simply the best
9/9/2017
Shalynne R. VERIFIED CUSTOMER
Vehicle Make : Kia
Adam was so professional and kept constant communication with the progress of my car!
9/8/2017
Carlos G. VERIFIED CUSTOMER
Vehicle Make : Dodge
Great customer service!
9/7/2017
Donna . VERIFIED CUSTOMER
Vehicle Make : Toyota
Great job! Joseph was wonderful! Great experience!
8/24/2017
Morrow Equipment. VERIFIED CUSTOMER
Vehicle Make : Ford
Great service and job. Thank you
8/23/2017
Brian F. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Alex was a great Service Advisor to work with and very helpful throughout the process. Will definitely use ServiceKing again.
8/22/2017
Claudia G. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Car returned excellent condition.
8/22/2017
Manuel B. VERIFIED CUSTOMER
Vehicle Make : Jeep
Adam was super friendly and kept me updated frequently about my vehicle so I never had to worry about what was going on. Thank you so much!