At this time no. When I arrived to pick up my truck yesterday, it was not cleaned. Jonathan, took it to be washed. That is not a big deal. The fog lamps did not work. Again, Jonathan took care of it. This is QA issue in my opinion. When I got home, I discovered the fender skirt was not replaced or noted in the estimate. I went back this morning and talked to Johnny Gonzalez. He indicated he would follow up with Farmer's. If you guys have a QA department they dropped the ****. My opinion can change, provided,the skirt is addressed and I find no other surprises.
12/6/2018
Elvin P. VERIFIED CUSTOMER
Vehicle Make : Toyota
Excellent service and great job car
12/6/2018
David B. VERIFIED CUSTOMER
Vehicle Make : Toyota
Tony **** was excellent and the repair looks great!
12/5/2018
Marco R. VERIFIED CUSTOMER
Vehicle Make : Toyota
Scheduling a repair before you leave on vacation is not recommended. Signed paperwork on Tuesday and scheduled tow pick up, call Friday and still hadn't been picked up due to it showing "in repair" since I signed papers. Told it would be picked up,called Saturday and my veichle was still at home. Caused delays on repairs, on top of that insurance and Service King didn't communicate properly with each other and I spend my own time following up to clarify on what's actually being done since both blamed each other for delays. I picked up my veichle on a Monday with a dead battery due to some wheel lights Service King couldn't figure how to turn off on a Friday. I did not receive a phone call or message asking me how to turn off, it was only through a bluetooth app. Worst experience I've had at a Service King facility
12/5/2018
Christopher G. VERIFIED CUSTOMER
Vehicle Make : Honda
Great experience!!!
12/4/2018
Robert K. VERIFIED CUSTOMER
Vehicle Make : Ford
Jason did a great job keeping me informed of
the progress of the work on the Edge.
ServiceKing is a very professional and competent
company to get your car restored back to it
original condition
12/1/2018
Lara H. VERIFIED CUSTOMER
Vehicle Make : Ford
Great service, keep me aware at all times. Amy was wonderful to work with.
12/1/2018
Chacedi W. VERIFIED CUSTOMER
Vehicle Make : Hyundai
My trunk isn't closing the way it did prior to my bringing it in for service. I am having to slam it, which is very loud and alarming. Also it is supposed to lift when I pop the trunk or it pops automatically from the key sensor but it only unlatch, it doesn't lift anymore. I noticed it when I got off work today in needing to out my bags in the trunk. Normally I can approach the trunk, it senses the key and pops 9en without me having to lift it myself and I could just place my bags in it and close.
11/30/2018
Ralph B. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Jason was very informative and professional.
He let me know what was going on with my car every step of the way. I would definitely choose Service King again.
11/29/2018
Tammy L. VERIFIED CUSTOMER
Vehicle Make : Ford
Jason was very knowledgeable and I received an up everyday about the status of my vehicle.
11/28/2018
****A. VERIFIED CUSTOMER
Vehicle Make : Pontiac
Yes I just received my car yesterday and when I came back home from work my front bumper started coming apart from the connected seems.
11/27/2018
Veronica M. VERIFIED CUSTOMER
Vehicle Make : Honda
I’m very impressed with the results of the repair on my rear bumper and tail light. Jonathan was very professional and friendly in keeping me up to date and explaining all the details of what needed to be done.
11/27/2018
Shannon S. VERIFIED CUSTOMER
Vehicle Make : Ford
Thanks fast service
11/27/2018
Osco C. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
No comments service was great.
11/25/2018
Carlotte H. VERIFIED CUSTOMER
Vehicle Make : Lexus
Yes Mr. Tony was real nice and assisting me well with my car
11/24/2018
Genine B. VERIFIED CUSTOMER
Vehicle Make : Toyota
Tony was a pleasure to work with. Thank you very much!
11/23/2018
Richard R. VERIFIED CUSTOMER
Vehicle Make : Honda
Texting is fine but 7:37am on a holiday is not ideal.
11/23/2018
Shad M. VERIFIED CUSTOMER
Vehicle Make : Mercedes Benz
Very professional, customer oriented personnel at Service King in Pearland, TX location.
They did whatever they say. Myself and my friends have used their services and we were happy. Jonathan kept me updated as the repairs were in progress.
Thank you and God Bless.
11/23/2018
Francismaria L. VERIFIED CUSTOMER
Vehicle Make : Ford
Jason did an amazing job keeping me updated with the service of my vehicle !